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October 2023 by kaylee wilson
Horrible!! I went there and a lady rushed my nails to get back to a store down the street and my nails looked like they were 2 days old when i was done.
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July 2023 by Natasha Dean
The lady at the front desk needs to stay home her customer service sucks and she's the first one you see when you walk inside ?
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June 2023 by Ary Botta
These people have poor customer service. The place was empty and I waited about half an hour. They said they would help me after they were done with a customer who was almost finished. However when they were finished they would not even acknowledge me. I think they were upset because I wouldn’t allow them to use the drill to remove the nail polish off of my real nail. I told the lady as she eagerly prepared the drill that I didn’t want her to use the drill because it damages the real nail. She then told me to go back and wait. Super unprofessional and disgusting ? attitude. I wouldn’t recommend this place to anyone—ever! Thankfully, I wasn’t desperate for a mani, but even if I were I still would’ve walked out. Terrible, terrible, terrible. I give them negative stars. Please go somewhere else—any place other than here!
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January 2023 by Elba Mitrani
Came here to get my x nails off, instead of using pure acetone to remove it, the lady just started scraping them with a pliers along with my natural nails. I was in so much pain and horror that left in the middle of it. If you love your natural nails, please dont go here.
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August 2022 by Lynn
Great place to get your nails done
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July 2022 by Kim Martin
Been seeing Tu for almost 2 years. Love him! He always does great job!! I wont go anywhere else for my nails!
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July 2022 by Laqui Johnson
Rude a** lady has a list but don’t even follow by the list. Very unprofessional. I will never come back and I’ve been going for 6 years I don’t know what happened over the years. But you have lost me definitely ! If I can give 0 ⭐️stars I will.
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July 2022 by K Pons
EXTREMELY UNPROFESSIONAL & SO NON COMPASSIONATE DISCRIMINATORY BUT WILL TAKE YOUR BUSINESS FOR THE MONEY FEW WORKERS FOR AMOUNT OF CUSTOMERS WORKERS ARE UNHAPPY BUT ITS THIER INCOME AFTER MANY YEARS OF BEING A LOYAL FAITHFUL CUSTOMER ITS DISGUSTING TO SEE THE NEGATIVE CHANGES!EXTREMELY RUDE & FOR A NAIL SPA/SALON WHERE YOU GO TO RELAX & PAMPER YOURSELF THEY DEFINITELY DO NOT MAKE IT A PLEASANT ATMOSPHERE VERY SAD & JUST SICK TO SEE HOW THEY HAVE GONE FROM A 10 to a 2Services: Nail art
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June 2022 by If Only You Knew
EXTREMELY UNPROFESSIONAL & SO NON COMPASSIONATE DISCRIMINATORY BUT WILL TAKE YOUR BUSINESS FOR THE MONEY FEW WORKERS FOR AMOUNT OF CUSTOMERS WORKERS ARE UNHAPPY BUT ITS THIER INCOME AFTER MANY YEARS OF BEING A LOYAL FAITHFUL CUSTOMER ITS DISGUSTING TO SEE THE NEGATIVE CHANGES!EXTREMELY RUDE & FOR A NAIL SPA/SALON WHERE YOU GO TO RELAX & PAMPER YOURSELF THEY DEFINITELY DO NOT MAKE IT A PLEASANT ATMOSPHERE VERY SAD & JUST SICK TO SEE HOW THEY HAVE GONE FROM A 10 to a 2Services: Pedicures
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May 2022 by Timothy Waugh
When you call and try to make an appointment they tell you that you have to come in. No appointments. So we came in and we were the first people in. We get there they tell us they can’t see us till 2pm because of appointments. Horrible customer service. My wife had been coming for 20+ years and they treated her like this this morning. Hope you are happy!!!!!Service: Pedicures
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May 2022 by Timothy W.
You call and try and make appointment and they tell you they don't accept appointments, that you have to come in. When you come in all the employees can't get too you because they have appointments. What is it do you accept appointments or not. Please figure out what you guys are doing. My wife has been coming for 20 years and you guys treat her like that. Place has horrible customer service!!!! They just lost a 20+ year client. Hope your happy.
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May 2022 by Tania M.
Terrible experience. Rude employees, they ignored me when I walked in. Then after almost an hour and a half of waiting. I sat down for my pedicure at 2:27 by 2:44 he was already polishing my toes. He rushed my feet and did a horrible job. Will be contacting the BBB
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May 2022 by Chandera Daniels
Tu is wonderful, I'll probably follow wherever he goes. Very nice location.
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January 2022 by Lori German
Waited over a half hour for service only for them to tell me it was at least another hour. They said they couldn’t tell me an exact time frame, which is an outright lie, bc every other nail salon in the planet tells you how long the wait will be. The tech said that he told me was first available but they didn’t say there was four people on the list who were not waiting in the salon. The manager/owner who sits up front can’t be bothered to address customers and help them get the services they need. We will never be back! Normally spend $150 per trip and we won’t back!Services: Gel manicure
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January 2022 by Diane Thomas
The lady manager and male staff were rude and unprofessional, and I got a fungus in my cuticle the next day. My finger was swollen and in pain. I will never go there again. I had to go to the doctor to be treated.Services: Pedicure