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September 2025 by Barbie Díaz
If I could give it a -0-I would!
I bought 3 perfumes 2 the same and 1 was a different essence, when I approach the cashier and told her I want the change two of the same perfumes because it smell really bad, she try talking to the manager in charge from a few steps away and the manager (CHAVEL) before she said what was wrong with the permfumes she starting rolling her eyes at me, I felt very uncomfortable (chavel) kept rolling her eyes and told me that the perfume wasn’t bad, I explain to her that my daughter had the same perfume and it didn’t smell
Like that, she kept questioning me about the perfumes, I think you should have better managers with a better attitude, especially dealing with customers all day. I won’t recommend your store to anyone. The worst experience..
Ps. The girl that took care of us was (Shakira) a very nice young girl, she apologized for the manager been so rude to me.
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December 2024 by Cira
Excellent service at Southland Mall. Those ladies are super nice.
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October 2024 by Traeleon Chambers
I went hear and bought Stronger With You and a cologne that was recommended to me that was actually really good. And the discounts they gave me were amazing, They offered if I bought the cologne recommended then it would be $20 instead of $60. The prices there are great you should definitely check them out. They are not usually busy and have great men’s and Women’s fragrances??
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September 2024 by Yosoru “Yosoru”
Perfumania is a store that you cannot miss, a variety of perfumes at reasonable prices and with very good offers, a relaxed atmosphere, everything clean and five-star service from Olimpia. I went for a perfume to give as a gift and came out with 4!! I recommend it 100%
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February 2024 by Favio Fernandez
Very good sales management and attention from Maruja
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November 2023 by Kandace Burke-Thompson
On Thursday, 10/26/2023, I was on the hunt to smell and purchase at least two Tom Ford perfumes. My first thought was to check Ulta near me in Homestead, but they didn’t have the scents I was looking for. I decided on my way to the Falls or to Dadeland that I would stop at Southland Mall just to see if they possibly have the scents I wanted. I stopped by JCPenny’s and Macy’s. They didn’t have what I liked. My last ditch effort was to stop by Perfumania since it was on my way out. I walked in and greeted the first woman at the counter that I made eye contact with. She smiled and motioned for another employee to speak to me instead. The employee was an older lady, in all black with a clipboard, not paying me any mind even though I was the only one in the store. I assume she’s the manager. I asked if she had any Tom Ford perfumes in stock. She asked which ones. I told her the scents I was looking for. She went behind the counter and grabbed a tiny bottle of Tom Ford’s Rose D’Amalfi (not the original scent I wanted) and announced the price of the bottle to me. I asked if I could smell it. She said no and put the bottle away. I was irritated because it seemed like she simply wrote off the conversation as if I wasn’t planning to make a purchase. I left and went on my way to purchase THREE Tom Ford perfumes from another retailer in Dadeland. The “big” bottles. I included the pictures for reference. What a loss, in sales, for Perfumania.I don’t understand how some establishments can conduct business this way and still remain open. Hopefully, when Southland Mall gets its facelift and reconstruction, Perfumania won’t be there, and we can have better retailers at this location. I’d prefer to spend my money with retailers that appreciate the interactions surrounding a sale and would do what they could to make it a pleasant experience. With Perfumania, I felt like I was an inconvenience…like I wasn’t the customer they are looking to sell to.
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May 2023 by Nikoletta Tóth
I usually don't leave bad review at all but this one got me now.I purchased a parfum from this location and when I opened, I was very disappointed. The name of the fragrance is Juliette has a gun, one of my favorite one. I know exactly how does it supposed to smell. This one I just purchased it smells straight sanitizer.Will never go back to this or any of these locations. Be aware.
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May 2023 by Nikoletta T.
Very disappointed. Purchased a fragrance, didn't get the receipt and it wasn't the original parfume at all. The bottle filled with something else like rubbing alcohol. Lost $140, refused to help or find any solution.
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November 2022 by Angie Otero
Excellent attention from Matilde. The store is very organized and clean. They patiently explain and show you all the offers and products. Good prices!!!! ? I recommend it to ?
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November 2022 by Yazmin Calderon
Very good service from Matilde, a good place to buy perfumes.
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November 2022 by Dublas Dorta
Very good attention from Matilde, wonderful treatment
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November 2022 by Barbara Guzman
An excellent place to shop ?
Very friendly and good workers.
The manager is aware of the store and that everything runs well. Every time I go I get a good impression.
I will always come back.
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November 2020 by Clorinda Pedreschi
Good offers kindness
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November 2020 by Ramón López
Good place to shop.
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February 2020 by Robert Sanez
Very attentive and excellent customer service provided by Maria thank you very much and will come back anyday....
