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January 2024 by Jacoby Fenner
My wife and I brought our dog Nami to Quail Roost Veterinary Hospital in an emergency, and we were pleased with the care she received. For this reason, we decided to make this our regular veterinarian for our two dogs, Nami and Max. I received a quote of $1,612 for Max and Nami's dental cleaning, neutering, and vaccines. I was also told that there would be a 10% discount for military service, so I scheduled the appointment for December. However, due to work and scheduling conflicts, I had to reschedule for January 12th.When I called Quail Roost to confirm the appointment, I was informed that the prices for the services had gone up, and the discount for military service was not available. I wanted to discuss this with the vet, but the receptionist was unhelpful and dismissive. I drove to the hospital to talk to the vet in person, but I was refused a meeting and told to take my business elsewhere.I spent over $4,000 at Quail Roost and had intended to spend more, but I was treated poorly and made to feel like a nuisance. I believe that as a customer, I deserved better treatment and communication, especially since I had questions about the changing prices for their services.I am disappointed with Quail Roost Veterinary Hospital's lack of support for military service members and veterans. If you fall into this category, I recommend that you avoid this establishment.
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January 2024 by Oscar Ulises
Friendly staff.They treat you like family. ?
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December 2023 by Heidi Santana
I am beyond happy with my experience here!!! My girl has a vet that I'm happy with, but she needed a complicated surgery that her vet had never performed. I called Quail Roost, and they informed me that the vet does perform it but had to evaluate her first. They are SO great!!! Everyone is so nice! Dr. Guerrero is amaaaziiing! He took me to the back the first day, showed me her X-rays, and explained the procedure. I called to schedule the surgery, and they fit me in right away. They said I could call during the day to check on her, and they called me as soon as she was out of surgery to let me know she was ok. When I went to pick her up, both the staff and the vet explained the meds and gave me instructions. Dr. Guerrero took me to the back to show me new X-rays and go into detail about why her surgery was complicated. I was freaking out, but he sounded so confident that I felt reassured that she was in good hands. Dr. Guerrero is very knowledgeable and empathetic. Afterwards, he carried my fat girl to the car and placed her down gently. He performed a tail amputation and a spay, and I'm very satisfied with the results. I highly recommend them for any of your pet's medical needs. Tesha thanks you all for the attention and care received!
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December 2023 by Ana Jacqueline Martin
Place is too expensive. They never tell you how much treatments are going to be until the end.
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December 2023 by Sussan Rojas
Excellent
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November 2023 by Adriana
A month ago I called Dr.Johnny Guerrero because my Luna (York) had a lot of itching in her ears and he attended to us promptly, very attentive, super professional, he explained to me everything he was doing, he charged a fair price and today Luna is super well, I never had again ear problem. I recommend the clinic, the officials are very friendly and Dr Guerrero is very competent, efficient, attentive, you can tell he loves his job. Thank you ??
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September 2023 by Valerie R
My 13 yr old, blind Chi fell off the couch and couldn't wall on his back legs. I called Quail Roost Animal Hospital & they saw us within the hour.Everyone there is so nice & friendly. Even the other patrons & their animals, when a dog willingly runs into the Vets office and up to the counter, you know he's had good experiences there.The Vet was extremely thorough in her exam of my pup and told me what she was doing & why throughout the exam. Luckily, my furbaby had no breaks, just really bad arthritis which was made worse when he fell. She gave him a shot & some medication to take at home. They followed up with me a week later to see if he was doing any better.Definitely recommend them for your beloved pet.
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September 2023 by Christina Biandola
This place is top notch. Their service and care is impeccable. I switched my pets to their care because they where there when one of my fur babies had an emergency and my previous vet Aussie animal clinic "weren't taking walk ins...". Quail Roost took him right away and treated him immediately.Thank you Quail Roost!
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June 2023 by Dianna Wispe
My cat was sick and his vet was closed today memorial day, so I went to Quail Roost Animal Hospital for the first time. He was seen right away, no appointment, Dr. Guerrero and staff were able to physically manage him without my help, which is not always easy, and the doctor was able to pinpoint the problem in just a few minutes. The office and exam rooms were very clean, and I was extremely satisfied with the care he received today. Staff and doctors were very friendly, compassionate and knowledgeable, and I am switching to Quail Roost Animal Hospital as of today!
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June 2023 by Mario Humberto Mendoza
Awesome work Dr. Gómez ! Completely devoted to pets health! A true blessing in our community! All other vets are either closed on not assisting walk in new patients! But Dr. Gómez was there on a Saturday morning handling business! Thanks again! God bless you!
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May 2023 by Eddy Angueira
I want to thank Dr. Guerrero and the staff for treating my Frenchies Luke and Leia for Parvo. Luke was in pretty bad shape, and now they're both doing great. Even better was Quail Roost doesn't break your pockets on their services. The staff is friendly and Dr. Guerrero takes the time to listen and explain everything to you. It's also very clean facility. I highly recommend them!
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May 2023 by Sergi Ruiz Pique
Veterinarian Johnny Guerrero is the best ! He could identify in minutes what was going on with my doggy and in 3 days all solved ! Thank you !
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May 2023 by Matthew Gherman
Very professional and compassionate about their work. My dog is always happy to visit.
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April 2023 by Mrs Y Sirag
So Happy I found this place and allowed to bring my Boy in the same day. It's not the fanciest place it's actually on the smaller side but the treatment and concern my dog was provided by not only. the Dr. but the whole staff was very reassuring. I walked out of the waiting room into the back worried only to see my GSD being cradled and basically on the lap of one of the staff who was sitting on the floor with him. He had to be muzzled for X-rays and was being comforted. I can tell from his body language that he was okay and was calm.Prices here are fair & that's a plus and rare. The Dr.did not try to push unnecessary tests fear or medications on us.Staff called next day to check on him Capo will be back hopefully for routine care only next time!
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January 2023 by Keri Lynda Horvat
Dr. Guerrero and Dr. Moreno and the entire staff provide excellent care and service to my 4 toy dogs and my 18 year old cat. They’ve been great to my fur babies for regular check ups, dental care, a luxating patella surgery and even emergencies. The prices for care and treatment as well as medications are reasonable. I know my pets are in good hands at Quail Roost Animal Hospital.