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September 2023 by Anthony D'Ascoli
Great store. Great options. Friendly staff. No air conditioning in Miami??? This is the 3rd time I have come and the ac was not working. And thats over 3 years. Plus the awful music they play. Way too many n words
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September 2023 by Rachel Campbell
I went to the store at 4:30pm on Sunday, September 3rd. The employees were very nice and helpful. However, the store was extremely hot!! It is totally ridiculous that not only do your patrons have to shop in those conditions, but your employees have to work under those conditions. When the heat index is over 100, it is unfair that your employees have to work in the heat. Owners of the store...DO Better!!
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September 2023 by Melissa Cabrera
If I could, I’d give ZERO STARS. They apparently don’t believe in A/C in this store. Hottest summer ever recorded and they’re running a damn sauna. It was a miserable shopping experience so I just left. I feel so bad for the people that work there.
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September 2023 by Nicole Cecere
The AC is not working in the store and made my shopping experience unbearable , to the point that I decided to leave and shop somewhere else. I feel bad for the employees who look physically exhausted from the heat in that store. Even the customers were having a hard time. Another costumer told me that the AC was broken when she visited the store a few weeks ago. Ridiculous that this store has gone this long without fixing this. I would recommend calling to ask if the ac is working before you shop
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September 2023 by Clarice Campbell
The employees were extremely helpful and pleasant and I would go back because of them but, it is terrible that with the heat indexes being in the triple digits, they are working Without air conditioning. Shame on you whomever the owners/landlord of this facility is. Get the air back on for you employees and patrons!!!
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September 2023 by Waterise
Wonderful staff and very helpful however the AC does not work at all! It was 90 degrees and they expect these employees to work in these conditions?? I would consider this abuse. Definitely going to call HR. I couldnt even stand another minute in there and had to get out before feeling like I was going to have a heat stroke. I will Not be returning until the AC is fixed.
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September 2023 by bernadette f
The Staff was friendly and helpful but I couldn’t stay long to shop for me and my family it was to hot in the store!! Apparently the A/C has been broken for some time I was told by the staff. I can’t believe their employees have to work in that environment, there should be some kind of labor law rules, and abuse about that!!! Looks like I won’t be going back if that’s the way the treat there employees.
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August 2023 by Anne Gaschler
Very happy with the selection. Appreciate there was staff available, doing stock, if I needed help. Staff very helpfulClevan was very helpful at check out.I had no idea you had a rewards program, he took the time to explain.Thank you
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August 2023 by Stephanie Schneider
I love this store. It’s big and have a great variety of shoes. I went to get school shoes for my daughter, and the prices were so good I ended up buying another 2 pairs for myself and my friend’s son. I was assisted by Matt Banol (Store Manager Assistant). This gentleman was not only very knowledgeable about his products, but also very kind and helpful. He helped me find the sizes I needed and ordered the ones we couldn’t find. I was very impressed with his service, and told all my friends about him and the store. The only downside there was that the doors were wide open. It was very hot and the selling team wasn’t allowed to close them. I understand the marketing purposes behind it, and the need to do whatever it takes to bring customers to the store. However, we customers were very uncomfortable. I cannot imagine how uncomfortable the sales associates felt. I believe this should be reconsidered and the doors should remain closed to let the ac do its job. I definitely will be coming back.
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July 2023 by Wendy Stinger
Miguel, the manager of the Cutler Bay store, and his staff went above and beyond to help me. Everyone at this store showed the utmost respect, helpfulness, and commitment to providing quality customer service both on the phone and in person. I am very impressed with the politeness and positive attitude showed by everyone at this store. I am so grateful to Miguel, Brian, Steve (sorry if I’m misspelling any names), that I wanted to publicly thank these wonderful people for doing an awesome job and making my experience far more than just a shoe sale; I will be shopping here for all my casual shoe needs! Thank you, Miguel, and staff! You rock!
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June 2023 by Carlos Flores
U want tennis shoes great place to shop for new wheel for ur feet
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May 2023 by camille Hall
Went into the store today to get shoes. Very poor customer service. There was only two associates on the floor helping between the registers and helping customers. We were completely ignored. While both employees had a disagreement on what one of them did. I am sorry there needs to be more people on the floor to help customers. That is very poor customer service. This location I will NEVER go back to again
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April 2023 by Neski Leon
Went to Skechers this morning and the young men Steve was very cordial and knowledgeable and friendly.. I will definitely go back to this store!
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March 2023 by Jorge Alonso
Work shoes only in black so if you're a nurse dont go there
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February 2023 by Jamila Chong
Staff was friendly and helpful. Pointed out all the sales and ways to save.
