TD Bank, known as America's Most Convenient Bank, ranks among the top ten largest banks in the United States, serving over 8 million customers. With more than 1,200 locations across the Northeast, Mid-Atlantic, Metro D.C., the Carolinas, and Florida, it offers a wide range of banking products and services, including retail, small business, and commercial banking, as well as wealth management through TD Wealth®. Customer reviews highlight the exceptional service provided by staff members at various branches. Many customers express gratitude for the help they received with issues like online banking and account setup. Specific employees have been noted for their attentiveness and willingness to assist, making customers feel valued and appreciated. However, some reviews mention longer waiting times and the need for more customer service personnel to handle the increasing number of visitors. Despite these concerns, customers have consistently praised TD Bank's friendly service and commitment to addressing their needs. Overall, TD Bank stands out for its dedication to customer satisfaction and its efforts to accommodate clients, even in challenging situations.
Opened a new acount today with BRIAN today. I hope you give that young man a raise and promotion super fast and nice. Was shocked on how fast he opened my new account. MAYBE 20 minutes and he did everything for me and got my mobile app set up too. Im not good with computers and Brian answered all my questions. Thanks again!!!
January 2024
Very grateful for the attention received the day I went to make my request for my debit card, the agent who assisted me was very attentive Luz Tovar
September 2023
Some employees often try to avoid giving appropiate costumer service
