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February 2024 by Todd
Was having problems being hacked and Bank was real good they've always been good helping been there for many many and has always been treated with respect.
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March 2023 by Cathryn Honschar
Have made deposits in the lobby multiple times with very little wait. Tyler has been very helpful with my accounts and applying for a secured credit card. Walk-up ATM rarely has any wait at all.
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September 2022 by Joshua Pancake
One teller working. Been standing here for 20 min
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April 2022 by Nancy Lopez
Seriously waiting on hold to speak to a Customer Rep 45-60 minutes are you SERIOUS hire more people, I don't have 45-60 minutes of my life to wait on hold, then I tried calling the local branch in DADE CITY another joke no one answers the phone just rings and rings, but what can you expect with ONE in the Drive Thru and Counter for inside customers and I think a Manager WOW REALLY? How disappointing to have this kind of service from such a large bank, Not convenient anymore maybe it's time to find another bank that can provide full service less than an 60 min of hold time...RIDICULOUS!!!! Get it together TRUIST you're not the only banking institution in Dade City..):
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March 2022 by Ellen Hannaman
!!!!!WILL SOMEONE FROM THIS BRANCH RESPOND OR FIX THIS SO WE STOP GETTING THOUSANDS OF CALLS FROM YOUR CUSTOMERS DAILY!!!!!BEWARE OF CALLING THE NUMBER LISTED. This branch is having all of their phone calls transferred to my mothers personal cell phone and they refuse to fix it!!! Not only do we have ZERO affiliation with Suntrust (Truist) but they are allowing their members to leave voicemails with all of their personal information. PLEASE DO NOT CALL THE NUMBER LISTED.!!!!!WILL SOMEONE FROM THIS BRANCH RESPOND OR FIX THIS SO WE STOP GETTING THOUSANDS OF CALLS FROM YOUR CUSTOMERS DAILY!!!!!
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March 2022 by Justin Case
Don't call the number listed!! They have it forwarding to someones personal cell phone with no affiliation to the bank and will not fix it for her. She has now received countless phone calls and people leaving voicemails with their PERSONAL INFORMATION to a random number!!
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February 2022 by Roy Hutto
What a joke why are you closed during normal business hours.
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March 2021 by Brane Washt
T. the Manager is arrogant biased. Good luck if you're not part of her group. Banning all businesses that use this bank. Beginning w/ Withlacoochee Electric, J. Browne car dealerships, etc. etc.
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March 2021 by Royal Heisler
Another failing business.
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June 2020 by Loretta Clark
They have been so generous, gracious with their time, especially with my husband who passed away just recently. He was old school and they were patient with him. Where everything and everyone wants to be fast it's nice to take time to get to know the customers and the bankers and that's what he did. I will always be a SunTrust bank customer.
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May 2020 by Mel Rodz
I would not recommend coming here for a loan or anything else. I wanted to apply for a small loan and the lady that sit at the first cubical was the one who took care of me. Instead of hear hearing me and acknowledging what I wanted to apply for she went over other loans that didn’t suit my needs. She then applied for what she wanted instead of what I needed and asked for since the beginning a SMALL LOAN. Called multiple time to check the status and it was a back and fourth with the phone calls. At the end of the day I ended up with no loan my credit pulled, no answers, my credit scope lowers with a hard inquiry and still with no answer. Do not come here worst experience ever.
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March 2020 by Khizzar Shaukat
Waiting for over 30 minutes to get basic things done. Avoid this branch if possible
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November 2019 by Jissela Velasquez
Waiting 40 minutes Worst experience
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August 2018 by Jackie Spencer
Worest service ever! If you dont mind waiting 30 minutes in the drive thru with one teller working. just look for another bank
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September 2017 by Ross Statham
Great folks. I just moved across town from Brooksville and started using this branch. Nice folks, very helpful.