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October 2025 by Laura Sanchez
Horrible customer service. Went to drop a package off. Took my two year old, he was trying to touch what was on the counter, i obviously pulled him back and held onto him. African american man rolled his eyes, stopped what he was doing. Removed the card reader behind the machine, loud sigh notice and shook his head. Mind you my son touched for a second before i grabbed him and pulled him back. While hold my son my son did start to fuss to put him down. The man looked at us again and gave us a dirty look. For what? Why was the necessary. Then yall wonder why the USPS stores dont get used and are low funded. Definitely wont be using your services again.
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September 2025 by Athena Gembutis
Very friendly and helpful staff. ☺️
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August 2025 by Hunter McBee
Better make sure your packages are taped up good. This post office in dade city will charge you for tape. YES FOR TAPE!! Only post office I've ever been to that charges you for something so simple that they have lots of laying around. Definitely won't be shipping here again.
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August 2025 by Susan Beverage
WOW ! Had to come here when someone tried to turn Zephyrhills PO into a drive thru.. Day & Night difference-Such a pleasure to come here-Sure wished we lived closer I would come here all the time-Greeted friendly Have a nice day-The way it should be-Thank you DC PO for making my Dreadful Day A Good Day
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August 2025 by BallinKiLLER17 BDOG
Dont Bother calling them because the robot doesn’t even work and when you speak to a representative, they either hang up on you or they call you back and then hang up immediately because they don’t want to deal with their customers
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August 2025 by mathew johnson
Very helpful with all my questions
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June 2025 by Linda Shockley
The people at the Dade City branch are wonderful. So friendly and helpful.
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June 2025 by Telisa Yearwood
Everyone professional, you know staying in line alone good service
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April 2025 by M. B.
Seems like when I’ve been going to the post office lately I’ve been met with a lot of apathy and powerlessness. Despite following the email to the letter, I was told that I was still lacking documentation. When I asked how I could give input on the situation, the clerk told me I can complain, but that they wouldn’t get in trouble and nothing would be done.
The post office is in dire need of a customer service approach and some independent thought. If you’re the right hand and you wanna tell me, it’s the left-hand’s fault without doing anything to fix or escalate the problem, you are part of the problem.
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April 2025 by lindsey
This location feels as if I live in a small sleepy town with its cozy atmosphere and pleasant staff. I have always seen respect and kindness from this location. (Even around the holidays!) They are a smaller location, yet they move fast. They have the efficiency of a team who knows their plays and is ready to run them.
I tend to send mail with a signature required so I don’t tend to encounter mail issues as I’m willing to pay a few more dollars for peace of mind.
This location has a good amount of different sized P.O. Boxes just for your information.
The one thing that I enjoy is how they always have a fun variety of stamps, with the breast cancer awareness ones always in stock.
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March 2025 by Michael Gray
This postal went above and beyond for me! As I ordered peeps from California they where only sent priority not express senders deal . The staff at Dade city post office made sure I was contacted as soon as they arrived so I could pick them up to care for the!
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March 2025 by Paul Watkins
Mail delivery driver is lazy
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February 2025 by Jeffrey Keller
In and out quick
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August 2024 by Nire Neelloc
I just called to ask if I had important mail there so maybe I could intercept it, but before I could explain what I was asking for and why, he (Jason) rudely replied with "uhh, why would you have mail here?" and then was just so rude I didn't know what to say so I decided to just hang up. I really hope the other people who work there aren't the same. I really didn't need that today :( I hope whatever's going on in Jason's life gets better so his mood can also.
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June 2024 by Heather Holman
We have only lived here a few months package delivery is a mess- they have messed up on several packages never had this issue with other other house in Pinellas county
