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February 2024 by Theresa G.
BEWARE BEWARE BEWARE!!!! If you're thinking about trusting this company with your belongings, DON'T DO IT!!!!! They sold an a dozen of my lithographs from the late 1700 for $50! The inventory list, created by the company owner, was clearly documented as "RESEARCH" to assess the value of the artwork. After the auction was completed, we went to the antique auction house to pick up what did not sell. Thankfully, we brought our copy of the inventory list because they had no idea what items were to be returned to us. The employees were going back & forth searching for different pieces & bringing out 1 by 1. Not wrapped or protected...just loose items. When the owner brought out the portfolio that the sketches were contained in, it was empty. All the lithographs were gone. When I asked where they were, he had no idea. Said he need time to investigate. When he final figured that he sold them by "mistake" he sent me a text message saying he was sorry. He blamed it on one of his workers. That's it! Well, I wanted my artwork back & I NEVER gave him permission to sell it. After weeks of back & forth with him stating the buyer wouldn't respond to his attempts to contact him, I contacted the Dept. of Business & Professional Regulation. This is the entity that regulates auction houses. I sent in pictures of all the pieces he "sold" along with the inventory list showing they were to be RESEARCHED. Their return response was that this was a civil matter & I need to address the issue privately. I contacted an art appraiser. They charge $500 an hour. Evaluating 12 pieces from pictures I took would be extremely costly. I also contacted an art attorney (yes, they exist). They wanted a $6,000 retainer. So, if you've read this far, take pictures of everything you hand over to this company, keep your inventory list & bring it with you to pick-up was doesn't sell, be prepared to wait & be prepared for them to have your belongings everywhere in the disorganized auction house and be prepared for the owner to take ZERO accountability if he "accidentally" sells your research items or other. If anyone knows an attorney that would be willing to help me, I'd really really appreciate it.
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October 2023 by Sam Ghoubrial
The individual is honest straightforward easy to work with doesn’t misrepresent his items a wonderful experience ...will work with by phone or online....John and Alex are both good people always take my calls
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August 2023 by Jo Ciccarello
Thank you so much for the TLC that went into packing my auction win so it would arrive safely. KUDOS to your S&H team! Thank you! Thank you! Thank you! Very appreciated.This has been a great experience. I plan to do more bidding on your auctions!
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July 2023 by Maria C.
Thank you so much for the TLC that went into packing my auction win so it would arrive safely. KUDOS to your S&H team! Thank you! Thank you! Thank you! Very appreciated. This has been a great experience. I plan to do more bidding on your auctions!HIGHLY RECOMMEND!!!
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July 2023 by Richards F.
We won a Lladro "Around the World" porcelain from Akiba Auction on Liveauctioneers. After the auction Akiba changed the shipping terms & refused to ship the porcelain In-house which increased costs 3X. We cancelled the sale then purchased the piece elsewhere.
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April 2023 by Nick S.
I have been doing business with this company for 3 years. I have purchased and sold many products with their team.
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March 2023 by Sue Ann T.
Forgetfulness on my part turned, what could have been, a bad situation great. Understanding and professional to work with. Thank you for the time taken. Photography and descriptions are extremely accurate.
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January 2023 by Ari L.
Amazing customer service, obvious integrity and passion for their profession. Laura and Monique especially were patient, responsive, and helpful. Wish I lived closer!
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December 2022 by James de Vere
Bad place to buy from. Terrible experience with these guys. Not honourable.
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October 2022 by Jeffrey B.
Purchased a piece of large furniture from across the state, (Naples). Had to speak with Akiba (Monique) several times about coming to pick up the item. She was lovely to speak with. We had tried to rent a van or truck before going but due to hurricane that had decimated our area, there were none to be found within a 100 miles, meaning we had to squish it in our SUV. We drove to pick up the item at an off site location in West Palm Beach. Anthony and Andrew very kindly loaded the item in the car for us. Great experience overall. Item was much nicer than pictures showed and dealing with Akiba was a very positive experience!
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October 2022 by Rob Maggi
TWICE I arranged for phone bids and was not calledClearly they don't care. I call in and spoke will a person giving my info, each time, as I told the person who called me. When she asked that I remove my comment I said that I would not and that I had another call. Your staff needs better training.
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September 2022 by Diana W.
I currently live in NY, but saw some items in their on line auction that really appealed to me. As usual, the shipping becomes the problem after you win the bid. However, the staff at Akiba were very responsive and accommodating, as I needed the items to arrive before I was going out of town. Everything was packed perfectly and arrived in good order. They have lovely items in their various auctions, and good customer service.
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July 2022 by Angela Abrams
Great experience with this auction house, Knowledgeable professionals . I highly recommend them.
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June 2022 by 라나스트레치 Stretch By Lana
They is many kind of Antique furniture s and accessories, glasses, clothing, interior things. I really want to visit again to see more ti get some interior stuff
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April 2022 by Craig Hunter
Hi, Akiba Antiques is the best auction house you can by from- I am telling you the staff are all so professional and very understanding of what they are selling. They are excited with communication which means the level is superior period. If you want the best that money can by Akiba Antiques is it. I am sold and will not go with any other place - thats just how wonderful you feel when your money go on a excellent place like this. Please have a look at them I promise you will not be disappointed AT ALL. CH- from Princeton,
