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February 2024 by Terry Sweeting
Very nice friendly service
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December 2023 by Fabiola Saavedra
Very good services In Dania .All the Staff is so nice. But not in Sheridan.Hollyood.The employees are so rude.
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December 2023 by Jo Burrows
Great service, cery efficient and amiable.
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September 2023 by Scott Tomasulo
Hi every one. The negative reviews for this branch are true.Erne sides with his tellers.Crazy how I walked into this branch to cash a check from my business account to experience horribly worded questions to prove my signature verification.To be shown my signature after I showed the my own undeposited pay check to be asked to sign again. I’ve banked at suntrust 32 years and still no relationship. The reviews are all true.
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May 2023 by Jeremy Bullard
Service is atrocious. Staff acts like it is a burden to help you with simple task.
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May 2023 by Camille Rivera
Wanted to give them a try because they were giving away $400 to new customers, got locked out of my online account twice, called and said I had to come in person something about identity which the last representative never mentioned, took 1 look at the branch reviews and decided to save myself the headache, they can keep those $400!!!
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March 2023 by Victor
Never had such a hard time withdrawing funds from my account than at this branch. After answering Marisols security questions, she said my signature didn’t match. Manager came over and agreed. I signed 3 different times until they finally decided it was ok. I’m standing on front of them, they have my bank card, license, answered all their questions successfully. What else do you need?It’s also a bank that charges fees for everything.Terrible experience. Closed the account. Good riddance.
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September 2022 by David Kovac
Absolute worst bank in the country I just stood for 20 minutes no one would talk to you to say they're going to be with you to help you do not bank with this bank it's the worst bank in the country and I probably will be moving my money out of it the customer service is just the worst and they don't care
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September 2022 by Camilo Roa
Terrible service. Some time ago I wanted to deposit some money and they didn't let me, arguing that the bills had "some substance" on them. They were the exact same bills I withdrew from their branch a few months before. They were even in their own envelopes. They claim that I have to send the bills to the Federal Reserve because no bank would take them. I have been a client to that branch since 2008, way before they were Truist, before they were BB&T. I wonder if being latino had to do with the excuse of the "substance". Anyway, I took the money to Citi and they deposited it, no problem.
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May 2022 by Natalie Fisher
Thanks! Really liked the service! We don't speak english well, but that didn't stop us from getting good service.
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March 2022 by Rose Guilbert
Hands down the worst banking experience. They constantly apologize for the wait yet do nothing about it. There seems to be 1 teller ever on duty.
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June 2021 by Will Morgan
I am amazed that BB&T allows this level of service within their branch network.Do yourself a huge favor and just drive to the Dania Beach office.
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February 2019 by Rogel Yagual OrtÃz
I was with a problem in my check account, They helped me immediately and were willing to listen to all my doubts to solve, great service.
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January 2019 by Veronica Altoonian
I Love this local bank. Al and management do anything to help. I have been with them for over 15 years.
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November 2018 by Randall Jones
Horrible bank, their online banking is awful, they do anything to make you overdraft and fees are soo high. Stay away