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February 2024 by larry Myers
Called the business three times during the day. “Business hours “needed to order parts kept promising. They would download me the order page. Never received that information call back again and they told me they would. Later in the day, I patiently waited, still did not receive Any email from them I emailed once again before 5 o’clock On this day, and still never received any information. I spoke to a guy by the name of. Harry I don’t know if he is an employee Manager. I think if you have a business you should be able to Fulfill your obligation As the manage or owner you should provide a service To your customers. Weather they walk in or call by phone. I own a bicycle repair business, and I was trying to place an order So I can get my customers bicycle back on the road in a timely Manner. I guess this manager/owner Is making enough money and he is not interested In providing a service.I think this is what’s wrong with America today! People just do not care about other people And only think of their selves. below is the missing part I Need the locking mechanism.Larry MyersBikes On The PikeHagerstown, MD 21740
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September 2023 by Justin Facteau
Amazing bikes decent prices
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May 2023 by Jackie Franco
Harry and his team are so helpful! Bought 3 bikes from them already :) great quality
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April 2023 by Different Girl
The Best Gift that my daughter/artist won by Orange Bowl Creative Art Contest 2020. This was unexpected. Also, I want to thanks CitizenBike to make beautiful, quality, unique AMD elegance Bike. Not Matter what I goes people love it and asked "where do you get it?" They also loveeee the Orange color.. Again thank you! Soon I will be contact for accesories...❤?
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August 2022 by Walter Lundstrom
We just received our two Citizens Miami bikes. We tested in the driveway them and they fine.Now we took them on our sailboat out on the island where we plan keep them, and my wife’s bicycle have some seriously wrong with the chain and the spokes.The reason for one star is that when I called for customer service, I found out that customer service is only open Monday through Thursday. The voice mail message says that it’s for the health of the employees Very disappointed..
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May 2022 by Kary F
Great quality foldable bike. I got this additional rear double bags on ebay Tourbon and they fit it perfect, ready for groceries and fun rides, love it!?
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May 2022 by Andrew Sattee
I love my Seoul, it’s light, feels solid and shifts crisply. And everyone at Citizen was incredibly helpful and friendly. Really over and above. And they’ve all worked there a long time… The guy who built my bike has been there eight years! In South Florida that’s forever… :-)
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May 2022 by biggiwolf
My brand new Milan Bike arrived yesterday and my first impression was fantastic! I am in awe about the packaging, so carefully and thoroughly wrapped. Can't wait to take it to the boardwalk :)
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March 2022 by level anouck
What a cool bike!! Just wanted to share my great experience with my citizen Miami bike! Im so happy with it, it looks amazing and cute, love the creme colour and the brown tires, looks very strong and is so easy to fold and unfold. I live on a super yacht as a crew member and I wanted something easy and light to carry around while I'm traveling. I'm extremely pleased with my purchase. I've had great customer service, the team is very helpful. I would recommend to get the comfort seat to go with it, makes a big difference! I already went for a ride with it and people asked me about it!My partner wants to get one as well so we might be back soon!Thanks Citizen team!
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October 2021 by Brianne Fleming
I LOVE my Citizen Bike. Ordering it was such an easy experience and it was awesome to have the opportunity to customize it. Working with Austin on the phone and at the shop was wonderful! He is so kind and helpful. The folding bike is a game-changer since I do not have a garage or a big car to transport it. It fits perfectly in my trunk! My husband ordered one too and we can fit his bike in our backseat if we want to drive to a park or bring them on a road trip. The color I ordered is Sand and I love how neutral it is. Highly recommend!
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October 2021 by Theodore Froehlich
We’ve had our Citizen Miami bikes since 2013 and we love them. In 2021 we still use them and are holding up very well. Minimal maintenance is needed and when it’s needed they always help me order what I need to do my own maintenance.We live in Michigan and I use mine in all our seasons. If it can survive multiple Michigan winters, the quality is obviously top notch.Keep up all the great work and great customer service !
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September 2021 by Paul Marino
Citizen Bike TeamI bought a Citizen Maimi a few years ago, and have made it my only bike, retiring a more expensive Trek road bike. The upright stance is much better for my wrists. And the upgraded seat is also more ergonomic for my 62 year old body. I actually did a 100 mile ride today!Thanks for a perfectly designed bike. Wish I would have discovered your company years ago.Sincerely impressed and thankful,Paul MMinneapolis, MN
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June 2021 by Brad Purcell
Purchased 2 Seoul folding bikes and couldn't be happier! Easy to assemble and 30 seconds to fold. Good looking, high quality bike and customer service is great!
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May 2021 by Tom Smith
Ordered a Milan bike and received it the next day. The bike is well made and set up took about 20 minutes. We are avid campers and this compact bike saves a lot of room in our motor home. Thank you to Citizen Bike for a sound product. We highly recommend them. Happy Trails
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May 2021 by Faith Lee Sentz
I just received my Lil London, and love it! Perfect for two-room home in the city! It’s light weight, and easy to fold up, but it still can easily keep up with bikes twice it’s size. Very pleased.
