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January 2024 by Lisa F Baby
Mr. Kendrick provided great customer service as he was the first to greet us the moment we walked in.
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January 2024 by Wet Mobile Car Wash & Detailing Stay Shining
Just went to this store.Customer service totally sucks!!!
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January 2024 by King Mia
Next time please put the correct hours that you guys close. I went there around 8:20 and the worker said you guys were closed went online it wasn’t until 9 o’clock. It’s basically wasting peoples times.
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January 2024 by Oceanluvr2.0
Beware of this franchise location, the worst customer service I’ve ever experienced! They refused (in a nonchalant - don’t give a damn attitude) to accept my on-line purchase despite having a receipt and being well inside the 30 day return window. This store poorly represents the normal customer experience received at other Pandora locations. Recommend shopping on-line or at another Pandora.
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December 2023 by josue Silva
Excellent store, highly trained staff, very friendly, smiling, very patient with all customers. Very happy to visit Pandora and buy there are beauties to choose from everything you are looking for. The boy who treated me excellently really helped me a lot to choose and all the girls also helped me a lot to choose since I am indecisive, they were patient with me.
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December 2023 by juan crespo
Amazing customer service. Delivery, pickup, online orders.
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October 2023 by gabriela Laignier
Very poor customer service. The employees doesn’t care about their customers.They literally make fun of you at your face.I’m a Pandora customer for more than 12 years. It’s the first time I get treated like this.Never coming to that store again.
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September 2023 by Ileana Kafrouni
Had a great experience at the store. Gia was very helpful.
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September 2023 by Dump Truck
Awesome service and enjoyed the back and forth dealing with them.
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June 2023 by Lyla Boccuzzi
Always helpful and kind! Never a line at this location and they go out of their way to help you.
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May 2023 by J And J Criticz
Definitely will be making this my home store from now on, I was welcomed and assisted by the Manager Juan. He was very understanding and helpful for what I was looking for!
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May 2023 by Maria Barbosa
My daughter and I had a wonderful time at pandora Jewelry in Dania pointe, everyone was so nice ?.
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January 2023 by kelly mcgovern
If you have a return do it online. 2 persons helping one customer and everyone else waiting, waiting. I had an earring that didn’t close and wanted to exchange it. Lord did they want all kinds of info. I had to call the person that gave me them as a gift. Now I look ungrateful. Then he says to return them because they do t hAve them. So I do. Now I look like a Karen and it was just a broken earring
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November 2022 by Matt Vogelsang
I love this store so much mainly because of the manager Maria and her staff everyone is so helpful and extremely nice, they all make my day so much better not to many store have this teamwork like they do, need more stores like this.
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October 2022 by Miriam Brighton
I was really disappointed with my experience in this store. I was only shown 2 different options for bracelets when there were hundreds online! I went in to buy my mom a charm bracelet and was just very let down by the experience. I was open to buying any bracelet and wanted to look at as many as I could! Even the charms, i wanted to look through all of them in person, but the guy helping me just kind of pulled out one at a time and wasn't offering to show me more. I kept having to ask to see another one. My sisters went to other stores and were presented with dozens of charms that they might like and I felt like in this store, the guy just didn't really want to help me. I still ended up spending over $200 with them but my experience just left a very bad taste in my mouth and I will probably never shop this brand again. I suggest training your employees to get invested in their customers and at least feign excitement for their purchase. I was so disappointed.
