BJ's Wholesale Club offers a wide range of products, including bulk groceries, paper products, electronics, and tires, making it a convenient shopping destination. Customers can shop online or in-store at the Davenport, FL location, with member-only savings available daily. The store provides holiday shopping options, though it is closed on Christmas Day. The optical department has friendly staff who provide good customer service, resolving issues with glasses efficiently. However, some shoppers experience stock and quality control issues, along with poor customer service, especially when calling or returning items, where staff may be unhelpful or inexperienced. Compared to Costco, some customers feel BJ's has fewer items, less selection, and a more complicated coupon process, with less appealing snacks and heavier checkout items. While prices are considered good, long lines and wait times, especially at checkout and customer service, can be frustrating. Overall, BJ's offers competitive prices and a variety of products, but service quality and product selection may vary.
Meat department could do better than re frozen meats!!!, and X quality fresh (previously frozen)chicken,,come on!!!!
December 2025
My experience in member service was excellent…thanks for having employees like Idabeatriz she always helps with the best service possible and best solution….thank you so much
December 2025
We did by some stuff for or remodeling company party! All was good!
