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April 2024 by Nova
Great services,
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February 2024 by Alexander Martin
This business alters their gas meters to force you to fill the truck way more than the gas that you used. They have a dementia ridden old woman running the front so you don’t think it’s a scam. Would not recommend. Go to a real rental company.
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December 2023 by MICHEL RIVAS
Mike is always on point
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October 2023 by Jamie Smith
I needed to rent a truck to move a piece of furniture. I was able to make a reservation the same day, which was perfect. The two men that handled my rental were very nice and very clear about the instructions I needed to follow when returning the truck. They honored the promotion I used to rent the truck. When I created my reservation time through the website, it created the reservation during the lunch hour that the location is actually closed for, so they promptly called me to let me know and let me come sooner. I would rent again from this location.
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September 2023 by Deanie Mcdonald
Very bad customer service at this location.Rent from other truck rental places
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June 2022 by Miranda Lee
I had a quick and easy experience picking up my rental truck here. Thanks mike!!
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February 2022 by Jamey Cicalese
I always have a good experience with Mike and his staff. I am a DJ and rent trucks often, he helps me every time!
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August 2021 by bridget whitelock
I will never rent from this location EVER, NEVER again. To begin I had to wait 10 mins for someone (employee) to even come out front from the back. Then when I told them why I was there, to pick up rental truck, he began to tell me I would nit be able to get it due to system down. I ask how long & to see if they didn’t have a paper rental they could do? He said he’d have to ask manager. So I then had to say, okay can you go do that? Took an additional 15 mins for him to return. He came out got on computer for a minute and disappeared again, with no update. He again returned and just asked me for DL and CC. I waited again for him to do whatever and get me a rental truck. After about 45-60 mins, I was able to get keys and leave. Not one time did he say sorry, thank you or anything. I am a FastBreak loyalty member and rented so many times from the Budget Company, but I’m not sure I will ever rent again after this HORRIBLE experience. Just out right rude and no regard for customers and certainly not good Service. Last nite, picture is of a disgusting coffee mug sitting on the counter on customer side, that had stuff all running down outside and bugs around it.
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February 2021 by Leatha West
I had trouble finding the place, no problem getting the truck but I'm still waiting on my deposit to be returned 4 1/2 months later.
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July 2020 by C BottomLine
Nice Place
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July 2020 by M Guarnieri
First of all, this location is SHADY. This is ran out of a weekly motel with no signage indicating the location. I had a 5pm pick up time, and because of no proper signage, I was 5 minutes late to pick up my rental -mind you, I already had called them to let them know I was on my way; and the lady who was working was extremely rude and said if you’re not here by 5, I’m leaving. So of course, I’m now stuck with having to pay for an Uber ride home (30 miles away) and my cross-country move is being pushed back a day. Horrible customer service. I will be contacting Budget corporate and will ensure this location is shut down. And tomorrow, when I come back to finally pick up my rental, I will have some words with this lady whom I spoke to. I hope she’s ready.UPDATE: Went to pick up the rental van, and was verbally and physically assaulted by Charlotte in the parking lot. I will be contacting corporate as well as my lawyer.
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April 2020 by Anthony Espaillat
Don't Rent. No AC on truck and no reimbursement on extra miles paid for!!!!
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September 2019 by Joshua Jenkins
Truck was affordable. Dont plan on getting anywhere fast pulling a trailer. Truck was way under powered
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August 2019 by Albert Brown
Pricing is fair.But be careful with the mil
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July 2019 by J.R. Workman
Was just fine for me. The Budget website was wrong about his hours, the location isn't open on Sunday. Also couldn't figure out how to start the process of after-hours drop off, but I don't think this location even offers that, another thing wrong on the Budget website. The guy running the place is in an office, inside the motel. It's labeled pretty well. Dude was there during his posted hours (on Google maps) bright and early, and was very helpful with my situation after I explained it to him. Personally, I don't get the low rating. The area looks rough but is patrolled well and really just looks scarier than it is because it's just past the Disney bubble and still has an old-Florida highway stop feeling to it. I guess buildings that look old are just generally scary to people these days. Truck ran decent enough and did the job with no issues. Drop off was easy with no surprises. Overall, cheaper and easier than the "U" rent place.
