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March 2025 by Andy Santiago
General Manager Mari was AWESOME, great costumer service and took care of our problem, great Service provided by Mary, Easy 5⭐️
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August 2024 by Cristina Medina
Be very careful and ask questions!! I was over charged for no reason and when I called cricket they did not want to make a refund , they actually gave me a credit on my account but I had to speak to a manager.
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June 2024 by Alex A
New Cricket!! New!!
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February 2024 by Akexander Rivero
Excellent customer service from the cricket company workers
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January 2024 by Sthilaire Dumaire
Everybody come hereIt has 5 star service.
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January 2024 by Jennifer
Super attentive, very friendly and excellent service, I was impressed, they have excellent offers on phones. I really recommend it
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December 2023 by deesoserious
Had a great experience, store super clean and smelled great!! Lol. Denise helped me most but everyone was so nice!❤️
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December 2023 by Myrna Cruz
I’m so glad to know that they have a new management at this store great people nice girl and professional….
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December 2023 by No name
New Administration!! Awesome TeamNew Cricket Wireless!!
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September 2023 by Daniel SP
Javier was very rude, he told me I can't return the phone I bought one day ago. He has no zero knowledge of cricket return policy. He told me I can only return the phone if there's something wrong with the phone which is not true. He was aggressive and took away my phone as I wanna take a picture of his name tag. He spelled out his name for me as I told him I was gonna call cricket. I hope nobody ever experienced how I'd experience with him. Been a proud cricket customer since 2015.
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August 2023 by Leyda Acosta
Before when we started with them it was better; There were always offers but it's been a long time since they offered almost anything. The good signal compared to other companies.
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August 2023 by Genesis Salazar
I loved it, Evelyn helped me and she is super friendly. I recently changed lines and I am completely satisfied with the service.
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June 2023 by Luis Lee
Shaitza was very nice and kind.
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August 2022 by James Nowitzke
Its ok
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April 2022 by Diana Garcia
Staff in this store is not knowledgeable about the phones or plans . No customer serviceI walked in and girl at front was standing there looking down on her phone . Looked up once when I walked in and said nothing. Then looked right back down to her phone. I asked about pricing and plan information for adding an additional line and she replied as if she wasn’t sure by saying (I think) the phone is this much and I think it’s available in black or red ? Obviously needs to be retrained or replaced. I immediately felt as if I was not going to be given correct pricing information so I left and went elsewhere. I have been a long time cricket customer for one line and service is good but staff in store is hurting the company with that type of customer service And knowledge of device and pricing.I most likely will be transferring my one line elsewhere.
