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January 2024 by RAFAEL MATTOS
My car and trailer got broken into. Don't get me wrong, the place is great, clean and the staff is extremely helpful but more security would be greatly appreciatedI ended up with $600 in damages and I only knew few weeks after the fact and no explanations about getting my money back, or my trailer repaired. As a result, I decided to sell everything and move out. At least I was getting charged on the day of my moved so they gave the money back with no issues at all!
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January 2024 by Jennifer Williams
We had a last minute need for RV storage while visiting the area. Called CubeSmart and Matt was extremely helpful! He was able to quickly arrange for us to keep our RV at this location which was an enormous relief. Efficient & friendly service is what we received!
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January 2024 by krishauna schmidt
Super friendly staff member. Easy process online and great selection of sizes. Love the fact that carts are handy in the hallway for easy access and use
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December 2023 by Charlene Andrews
I am delighted with this facility. The unit is clean and property is well maintained. A bonus is the music playing throughout the units. The customer care specialist was professional and courteous. I highly recommend Cube Smart self storage.
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December 2023 by Farrah S.
The place is ok..indoor storage is clean. However, we reserved a COVERED spot for our RV and when we got there they put us in an uncovered spot. I wasn’t happy but thought at first the price wasn’t too bad. We also rented a small indoor unit as well. We thought the prices were decent at first. However, we had to pay all these “extra fees” for signing up which was over $120! Then we were supposed to get an FREE month for both units and we never did! They “prorated” our first month! THEN, after 1 MONTH they increased the prices and then the 3rd month they did it again! Started paying around $150 a month for the RV lot and ended up pay over $275 a month! All the while they are advertising “free months” etc! We have been paying over $377 mth for their SMALLEST indoor unit and an uncovered/unprotected outside unit! We have removed the RV because we can’t afford their prices now and have gone elsewhere where we are paying $120 mth for a COVERED spot!We are keeping our indoor unit for now…but plan to move it in the new year.NEVER again will I use them!I never had this issue with using U-Haul and I only moved to CubeSmart because our U-Haul was too far away.Service was ok, but CubeSmart isn’t anything special compared to other places and there is no need to rip people off!
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December 2023 by Bob Smith
The associate that checked me in was perfect! The facility... perfect! The app and autopay.... yup... perfect. All at a fair price. Thank you!
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November 2023 by Baja Blaster
best storage in the orlando area, clean and big spots, friendly workers, didn’t have a single problem while renting, highly recommend, also matt and seth great workers.
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November 2023 by Eric McCarthy
Setup was super easy. The facility was super clean and nicely kept. When I no longer needed the unit, cancellation was not an issue and I received no pushback to stay longer. Next time I need storage, I will be renting from CubeSmart!
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August 2023 by Doug Yadanza
Very accommodating for my moving needs. Friendly and efficient staff. Units are clean and safe.
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July 2023 by Dustin Harmon
Rented here for a few months and everything was great. Now, suddenly they're nearly doubling the price when none of this was ever explained to me upon renting. Offering to move us to a different unit for a little cheaper but can't rent my current unit for that price? Whole situation seems wrong to me. Will definitely be looking for another unit.
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July 2023 by Cheryl Ducat Wiedenfeld
Maria is wonderful! Very sweet and helpful! Everyone that I’ve talked to has been very friendly and helpful.
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July 2023 by Stephanie Austin
Rented from here starting May 2022 after reviews from friends. Wonderful staff, so helpful. Very clean. Once move in special expired realized could fit into a smaller unit to save money. Staff helped us stay in same building, same isle so moving was easier. Just moved out 1 year later, again staff super helpful. Very secure storage, security cameras every where. Again very clean. Never saw any pests. Had carts to help move items so buying a dolly wasn't needed. Will gladly rent from again.
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July 2023 by Ken Derrington
All staff I spoke with were most friendly and courteous! Prices were better than other places I checked. Glad with my decision.
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July 2023 by Toya
Easy gate access in and out of the facility. The fact that I don’t need to put a code to leave is a big plus! I like the facility layout at the location.
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June 2023 by Sandra Diaz
Super Professional. Better price than others in the area. Extremely clean. Staff very friendly. Seth was excellent in my visit.
