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November 2023 by Keshia Valderrama
Damian P provided great customer service. His expertise and willingness to assist made me feel confident and well-informed throughout the process. I appreciate his dedication to providing excellent service and would highly recommend him to others seeking to purchase a new phone.
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November 2023 by Shehzadi Zaib un Nisa
Excellent customer service . Andrea was a great help . I wish can give her more than 5 stars .
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November 2023 by Ivan Ivanov
Great service at this store. Highly recommended it.
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September 2023 by Dallas Crawford
These guys were awesome, thorough, and took my issues seriously. I have been to a number of AT&T locations where I felt ignored or minimized, and that was simply not the case here.
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September 2023 by Julio Morejon
Great service. Staff are real pros..
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August 2023 by Sherwin Levy
When other AT&T store would not sell me the Z5 flip phone they ordered it for me.When I had a few problems the corrected them quickly and with a smile. Love those guys..
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August 2023 by Franklin Monegro
This store is charming, when you arrive they receive you and immediately they ask you carefully about your needs... I have been there on several occasions and I always find the manager, a young man who is very attentive and willing to help. I recommend "Julian" to you. his name... always ask him about the specials and facilities, he always has something good ?y hablando español!
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August 2023 by Moar Mosspato Productions
Store personnel is horrible you walk in no one acknowledge, greets you or offer to have seat while they finish up.Both workers were busy having personal conversations. I've been with att for 10+ years the service keeps getting worst. This store is a perfect example that they dont give 2 sh!ts about the clients.
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August 2023 by Gabriela Delarosa
This store was amazing! The sales rep, Damian was very helpful with helping me find what I needed.
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July 2023 by Bryanna Suarez
This store is one of the best I have been to! The workers are super helpful and very informative!
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April 2023 by drea m
Very professional staff and quick service. Bryan is a little funny, but cool guy? The manager, julian, is great!!! Awesome staff!!!
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April 2023 by BRY4N-17
Andrea is great, great costumer service and quick timing! Clean store and great environment
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April 2023 by Kevin Ramos
Great customer service, great staff I came up and got all my problems solved,
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January 2023 by Briana Brnich
I don’t usually write reviews unless it was great service, but this is the third experience I’ve had at this store in particular where I’ve felt bullied and disrespected by associates. I went in to have my screen cover replaced, AFTER my screen broke with said cover on it. It’s under lifetime warranty, so I figured it’s better to have them replace it than have nothing on it at all. Not only did it take a moment to even be greeted, despite there being several employees standing around on their phones - they immediately told me they didn’t have it in stock. They didn’t look. They just asked what model I had, and I guess since it’s an older iPhone (11), that warranted the attitude that followed. I then asked how to order it, or where to find one, as it was this exact store I purchased the warranty/ protector from. They told me to “call around”. I asked if perhaps THEY could help with that, since it’s THEIR job as customer service, at a place which GUARANTEED the protector be replaced for LIFE. And they refused. One person did step up and started calling the store in sunrise. He recognized my frustration and must’ve remembered that he works in CUSTOMER SERVICE. After all, that’s part of the job - dealing with customers, and helping solve any problem they may have. In the meantime, some other girl chirped in and said they simply “do not make them anymore” - HUH?! Well, I assure you, they do make them. I was able to walk to the end of the plaza and receive the same service from the store that just fixed my screen. My advice, save yourself the time and the unnecessary attitude and just go to ANY OTHER iPhone store aside from AT&T. It’s no use saving the box or the receipt, as it’s pointless to have if they choose not to help you. As soon as I pay this phone off, I’m switching. The attitude from these children they’re hiring anymore is not worth it, and the back chat is anything but professional.
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November 2022 by Glenn Dorries
I was greeted as soon as I walked in the door. Very nice staff. Got a great deal on a new phone! Installed the case and screen protector for me. Highly recommend them! Thanks ?
