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February 2025 by Luis Castillo
Excellent service and very good experience
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January 2025 by gregory edmond
Visited this store and bought a new phone. The manager added extras without my consent, had to stay on the phone with customer service for 30 freaking mins to get it all off. Buy your phone online or go to an actual corporate location because authorized retailers will screw you.
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October 2024 by Warm Water Scuba
The employees were good but they couldn't connect my phone to their network
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August 2024 by Leslie Gautreaux
I bought a brand new phone here it didnt work and they charged me $55 to return it a week later because I didnt have the box
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August 2024 by LEONARDO BELTRAME
We attended because having an AT&T line we did not receive calls or text messages. Yes we could make calls and send messages. Mr. Kevin tried to help us without success, he told us it could be the equipment and then when that option was ruled out he deconfigured our entire phone and we lost a lot of important information. In this case I must say that I lack a lot of capacity and knowledge. I would also like to highlight how unkind, rude and impolite the person Kevin consulted was (I think his name is Eric) and that he could not solve the problem, he was not at all friendly and even looked at us very badly. A disaster! They caused us serious harm since we lost a lot of information and we reserve the right to make a claim through legal means. I do not recommend this place.
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February 2024 by Giuseppe Santarsiero
I really love the attention on this store, they speak Spanish and English.
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February 2024 by YP
Great customer service at AT&T helping upgrading my new phone. Thanks to Fafhid!
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February 2024 by Kevin Shuch
Horrible Customer Service and Management. Unwilling to help with a simple task. Would only respond with saying I will have problems, but would not explain what the problems are. I realized the problems were the staff. Stay away from this store.I went to another location with competent employees and management who were willing to help. No problems.
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January 2024 by john vaught
Current military member serving overseas. Came back home for Christmas and had an issue with my SIM card. Been a customer for three years. This store was only interested in selling. Had a problem and told to go to a corporate store, with zero attempt at fixing my problem. Went to another non corporate store down the road to n commerce pkway where the manager there spent 2 hours helping me with my issue. Don’t give your business to this one go .25 miles down the road and get better service.
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January 2024 by COSSETTE GONZALEZ
After a visit to an att store in Miami, another to the apple store at Dadeland Mall, finally the solution to turn off my voicemail was thanks to Diego at att Weston, thank you so much???
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January 2024 by hector rios gonzalez
Excellent service, congratulations to AT&A for having an employee dedicated to the service, his name is Diego, thank you friend
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November 2023 by Ms. S
Horrible customer service. I called the manager to inform him my husband had been waiting 2 hours to simply return 3 phones we had upgraded. Not only did they not assist in transferring them to the new iPhones the night before but refused to provide a receipt for them when we tried to return them the next day. They are so under qualified and under staffed that it took the person there, Diego, 2 hours+ to handle the one person in front of us. When I called the manager, Sutepe, to inform him, he basically said tough luck. He did not care. I’ve upgraded my phones about every 2 years and this store by far was the least professional or capable of handling.
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November 2023 by Mary DelPiano
We came at 5pm to get my phone switched. Store hours posted on the door say the store is open until 8pm. The lights were on but no one was in the store and the doors were locked. I called and customer service told me she didn't think anyone was working and to go to another store. How is this possible? I had my two kids with me and it's raining and no one was working? Don't bother going to this location. Totally unprofessional.
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November 2023 by Veces
Giuseppe and Diego were very professional nice. They helped our big family to upgrade to new iPhones in no time. We are very grateful and happy with our new gadgets. Thank you
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September 2023 by Jeff Beach
I inadvertently reviewed the incorrect store. The store at 4444 weston road is the correct store for this review.We went to this store and had the pleasure of being cheerfully and thoroughly helped by Cody. He was a smiling encyclopedia of helpfulness and assisted us in choosing a new phone. The store was impeccable also. Hopefully his supervisors will do what ever they can to retain and promote Cody as he is by far the best that we have encountered in several years with a big family plan with AT&T.
