-
February 2024 by Mike Trail
Will take your money and won't send refunds to people
-
February 2024 by Wyatt W.
Bad service Bad quality Bad value I sent my ecu in to Auto computer exchange and they said they repaired it and it was good to go. They charged me like $400 and did nothing. After that, I had 3 different diagnostic tests run on it and all of them said it was no good. When I called ACE and talked to Louis he said to return it and if they couldn't fix it, then they would buy it from me because 2005 dodge ecm's are rare. I returned it and they did nothing, nor will anybody return my phone calls. Don't use them! ps. the only reason I put 1 star is because I had to! Wyatt
-
February 2024 by William Mcmahon
It is time for a class action lawsuit. This company has been scamming customer for years. If you contact your credit card company you used to pay for the part, they will refund your money. Good luck everyone.
-
February 2024 by MG Auto Sales
BUY FROM SOMEONE ELSE, they send me a damaged computer so I returned it 5 months ago and still wont give me my money back. You will end up with no computer and no money.
-
February 2024 by Luis Marquez
They are thieves, they will send you computers that won’t work, you will have to pay for the return shipping and still you won’t get your money back. I ordered a computer back in October, received it with in a week and it had codes, I returned it for an exchange, received the second one two weeks later, plugged it in and also had codes, they told me to return it but I had to pay for the shipping. They received it and said I had to wait for a month to get my refund, it’s been two months now and no refund. I told the owner I ended up buying one at the local dealership so he wanted proof that I did in order to get my refund, I text him pictures of the receipt and still didn’t give me my money back. Forget the 14 money back guarantee like it says on there website. I’ve kept on calling them and they either cuz you out, hang up on you, give you the run around saying they will work on it or they told the bookkeeper about it but it’s all lies, it’s been 3 months since I payed for it and just won’t give me my money back. BEWER BUYERS !!!
-
December 2023 by Matthew Anderson
RUDE, Wouldn't even give me the time of day when i called to tell them the issues i was having and then they hung up.
-
November 2023 by Eric Sanderford
Purchased an ecm from that was supposed to be turn key after receiving the ecm in the mail installed in the vehicle ecm did not work contacted the company and they asked me to send the ecm back for warranty after several weeks called and asked the status of my ecm was told that it was on the owners desk waited another week and contacted the company and was told that they didn't know when it would be done asked to talk to the owner and they were not in after 2 months finally asked for a return of my original ecm and a refund did receive a ecm but not my original and still have not received a refund all this started on 8/2 and here it is 11/7this company will give you the run around of nobody is in the office to talk to and will even hang up on you no matter how much cheaper they seem to be compared to any other company do not use them
-
October 2023 by gimena sanchez
BEAWARE!!!!!!!! SCAMERS !! we returned a defective parts and still agree to a 25% restocking fee. It's been 3 months since we retuned the part and we still haven't received our money back.please do not buy from this company. save your self a headache.
-
October 2023 by Zach Moore
Sent a computer in for a customer of mine with a Foxbody Mustang with no injector pulse. Received the computer back in maybe 2 weeks max, plugged it in and the vehicle started first key turn. Very Impressed with y'alls work!
-
October 2023 by Melina R.
I found them on ebay. I paid. Then I had a heart attack and we never sent in our ecm. But Auto computer exchange, provided eBay a tracking number and said it was delivered. A lie. When I was able to contact them for a refund, they said eBay wouldn't let them. I got eBays written permission and then the company started ghosting me. They refuse to respond.
-
September 2023 by Melina Reeves
We found them on Ebay. Paid. Then had a heart attack and nothing was ever exchanged. They did post a bogus tracking number to close the transaction, even though it never happened. When I was able to contact them, they refused to refund because it was after 90 days, but said if they could, they would. EBay gave permission for them to refund via PayPal and now they are ghosting me. EBay is getting their back office involved for a manual refund. But ethically, I think this company stinks.
-
September 2023 by STFU ASAP
SCAM ALERTDO NOT PURCHASE●●●Total RIP off and garbage parts. Never replied or refunded after the junk TCM were returned.
-
September 2023 by HR B-P
SCAM ALERTDO NOT PURCHASE●●●Total RIP off and garbage parts. Never replied or refunded after the junk TCM were returned.
-
July 2023 by Maria Lopez
I have tried several times to call and left messages. I ordered a PCM for my 2011 dodge grand caravan had my vehicle in the shop because the pcm I ordered ended up being faulty. I just want a refund. Very upset. It apparently won't let me add another review but I'm wondering if ANYONE received their refund? Because Lisa and Lewis lied to me I should've been refunded already for a faulty part they gave me!! Nobody go to them!!It is now July 11th over 30 days like they told me and now Lisa just told me yesterday there is NOTHING they can do. I paid over $800! I have children to provide for.
-
May 2023 by Alexander
Auto Computer Exchange has been my go-to for all of my Cummins diesel ECM needs. Their programmed units are always spot on and their customer service team is always available to answer any questions I may have. The installation process is no problem as it is simple and straightforward with the IPlug & Play install. I also appreciate the money-back guarantee and expert technical support, which gives me peace of mind knowing that I am getting the best quality product for my Cummins engine. I highly recommend Auto Computer Exchange to anyone looking for quality ECMs at an affordable price.
