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February 2024 by SB
A great stay .great location near cruise port...super nice staff.. great free breakfast! Clean!
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February 2024 by Bev Knight
Wonderful staff and comfortable beds.Rooms: The rooms were clean and quiet comfortable.
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January 2024 by Perla Ortiz
This was my first time staying at an Avid Hotel, and I was pleasantly surprised. The staff is absolutely excellent, super polite and helpful. The rooms were a bit small for a standard king but we didn't mind due to it only being a one night stay. Breakfast was a grab and go concept as described on the booking website. They had an assortment of cereals, greek yogurt, some fresh fruit options, jimmy dean breakfast sandwiches and baked goods. Overall, great stay and very close to the FLL Airport.
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January 2024 by Kassandra Smith
Pics are worth a thousand words. The service and location was great. We arrive early coming from a cruise and they kept our bags safe while we waited for our room. But when we finally got our room I was highly disappointed. I mean the shower was gross!! Water splatter all up the wall. I don’t even know what that is on the wall in the room. Floors lifting. The room itself is tiny!!!! I’ve stayed a many IHG hotels and this is by far the worse. Bad representation of the hotel.
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January 2024 by Brent Edwards
Room was very run down but clean. Shower leaked all over the bathroom. Very
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January 2024 by Alejandra
The people that worked at the hotel absolutely 5 stars!!! HOWEVER, the shower specifically was not very clean. I stayed here for 8 days & every time the cleaning crew would come up to “clean the room” they would only sweep the floors, the bathroom had many stains and the shower curtains had mold in it. Like I said, the people that worked at Avid were VERY kind & cordial, coffee was always available as well as tea on the first floor, ice as well, but because of the cleaning service of the place I cannot give it 5 stars.
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January 2024 by Jan Kadela
Well this is getting zero stars and we didn't even stay here.Here is our story: we made reservations to stay here a month and a half ago so that we could easily get to Port Everglades before our cruise the next day. We drove 16 hours from Virginia in torrential rain for most of that time and were absolutely exhausted..Anyway, we knew we were going to be late so we called at 7:40 p.mand spoke to the front desk clerk and told her that we would be there around 12:30 a.m.. We gave her our name and told her that we were definitely going to be there. They said" Okay,Thanks for letting us know" Fast forward to 12:45 a.m......when we got to the front desk the clerk told us that our room wasn't available because they oversold and even though we had a guaranteed room they couldn't help us. There were 2 other parties in front of us and 1 behind us who were told the same thing. Sorry folks, no room. No apologies just We don't have your room. We felt badly for the new front desk clerk ( it was her fourth day on the job) because she had to bear the brunt of about eight people who were in the same boat that we were in (no pun intended). We asked her to call the Manager on Duty to help her but she didn't for whatever reason. She was completely overwhelmed, understandably so. We had IHG corporate customer service assist us and we eventually got a room 30 minutes away, which we had to pay for! Crazy. More torrential thunderstorms to boot.Side note: While we were in line waiting for resolution some folks who checked in digitally got a room. They came back down 5 mins later to say that their room was flooded. Well, at least they got a room.They chose to keep the room nonetheless as they could see all the other disgruntled customers in line. Better than nothing, right? Who knew you could do a digital check in. If we would have known we would have done the same.Anyway we complained to corporate and we hope to get reimbursed not only for the "so called" guaranteed room as well as the money we had to fork out at the other hotel. A gift certificate or something else to help with our pain and suffering would also be good. A confirmed, non- refundable reservation should be honored and it simply was not. Curt Levy, the GM, should fix it so that rooms are not overbooked, period! He should also be more hands on and actually assist in helping the overwhelmed front desk clerks in mopping up these situations. They need to fix this so it doesn't happen. People were exhausted and there was one person trying to help everyone. The GM was MIA. Really unfortunate set of circumstances that they need to fix and make right.UPDATE: As of 1/3/24 we still have not received a refund or reimbursement. We keep getting the run around and we are chasing our tails to no avail. Still no resolution. Unbelievable! When we spoke to IHG Customer Care rep she said that it was noted in our case that the hotel said that we were a "no show". Yeah, right. That's why I have a photo from the lobby. The GM should be ashamed of himself. He is not worthy of the IHG brand.The reservation was in my husband's name.
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January 2024 by Nicole H
We stayed here for one night before a Cruise. The hotel itself was clean and well kept. The room was small, but was comfortable and all we needed for a night. Breakfast was good, but was pretty picked over in the last hour.The issue we had was with airport transportation. The transportation is Uber rather than a shuttle. You have to call the hotel to arrange (as described). Due to heavy traffic and an incident at the airport the drivers kept canceling. They were unable to get us transportation after more than an hour, and we eventually had to get our own transportation.Overall we would stay again, but not during heavy travel times.
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January 2024 by Freddy Guerron
Super cute and everything
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January 2024 by Yakov Fridman
Nice clean hotel with complimentary airport pickup.
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January 2024 by Shirley Huggett
Staff friendly and helpful. The bed is to high for me, couldn't get in, told Sam and she immediately got me a stool. That was so nice of her!!!
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January 2024 by Mohammed Mira
Fast check in, clean and big rooms.
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January 2024 by William Miller
Very conservative no thrills no frills. No restaurant we could walk through. We used uber eats a lot.
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January 2024 by Andy Tomiczek
Not a very nice hotel. Tiny rooms, did not clean the shower before or during stay. "Shuttle" and breakfast do not start until 7am. For an airport hotel, that is not very helpful.
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January 2024 by Darren Williams
Cold cereal for breakfast, at 275$a night,you expect a decent breakfast.no meat at all,just fast cold brekfast.Rooms: Very small
