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January 2026 by Dr. Ortho
Stay away from this branch. Denora the branch manager is on a high horse and is unprofessional and rude along with her security mall cop Clark. Terrible experience.
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January 2026 by Jack Johnson
Denora is the worst bank manager I have ever met. Her security guard Clark is also terrible. The whole branch doesn't even deserve the 2.3 stars it has. It should be a lot less.
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December 2025 by Karli
I was initially impressed because, often, you hear that Chase Bank doesn’t pay as much attention to individuals and focuses more on the financial aspect. However, my experience was quite the opposite. The service I received was top-notch, and the staff was genuinely attentive. A special shout-out to Kendrick Merlos, who went above and beyond to assist me. Kendrick’s attention to detail, patience, and dedication truly made my banking experience seamless and pleasant. I highly recommend this branch, especially if you get the chance to work with Kendrick.
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November 2025 by Ghe St
Bad customer service
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July 2025 by Luciana Zouheiri
Always front door have issues to open
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June 2025 by Daniel Rodriguez
I will tell you a brief history of why you should consider opening an account with this bank, my wife decided to open an account with this bank, I advised her since I have services with them, excited about her new company she opened her business account, we asked several questions about the card processing systems etc but this doubt was not clarified, we started the process and the first inconvenience was that the Debit card did not arrive, to my surprise when my wife called to check the status, the associate never requested it 😪, my wife then requested it but additionally it was sent to the wrong place. We have made more than 20 invoices with their internal system and received payment from clients without problem, until one day due to the amount something which is understandable if you are in the construction industry! For no apparent reason they withheld the clients payment amount and closed the processing system, No one sent an email or anything! In fact, when the client couldn't pay, I found out, this problem made me lose this client and thousands of dollars. 🙄😥 I think we should work with platforms and banks that earn from transactions YES, but that offer Solutions to their clients.
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April 2025 by luliia Vynnyk
The staff at this branch is professional and polite. I highly recommend visiting this location.
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April 2025 by Alex Shelton
The outside atm does not work. Ever. The front door atm access never works either. Terrible customer service and facilities
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March 2025 by Faustino C
Sick and tired of constantly having to complain and nothing getting fixed. The indoor ATM is inaccessible past 5:00 p.m. because the door scanner hasn't worked for well over 2 years now. I don't understand how a national Bank brand doesn't have the funding or the quick turnaround to fix such a minor inconvenience on their end. This is beyond ridiculous at this point.
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January 2025 by Stephen
This door hasn't worked probably over a year.. go somewhere else
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December 2024 by Katherine Lisman
Keith--associate banker was super helpful, thorough, and nice!
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November 2024 by Kevin Martinez
When are you guys going to fix the card reader to enter that multiple people have complained about?
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November 2024 by Garry Berdichevskiy
The scanner for access to the ATM has not worked in over a year and the lady who works inside is rude and disregards you when you ask for help coming in. Wake up Chase! Your bank chain is being severely mismanaged
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November 2024 by Samantha Fridman
Nothing but bad experiences from this bank. The drive thru ATM has been out of cash on 2 separate weekends. The indoor self service ATM is locked after bank hours. Doors were locked and bank was closed during normal morning business hours on a Saturday.
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October 2024 by Martsin Kiamko
First time have been at this Chase location and want to say BIG Thank you for Raquel Colon. She’s very pleasant, respectful and professional. Appreciate her so much!
