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June 2025 by Tivon Hart
Last week, I had my tires inspected. During my visit, I met a mechanic name Michael. Not only did he explain what was wrong with my tire, he showed me as well. He explained to me so easily that I understood it immediately. His suggestions on why it needed to be replaced and what can go wrong if I would've kept driving made me realize that he actually saved me from a potential car accident. We need more good people like Michael and THANK YOU for everything. I will definitely be dealing with Costco only when it comes to anything regarding my tires šÆ
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May 2025 by Al Kanbar
Iāve been a Costco client for over 15 years and had an emergency and had to stop by Davie location
- First I was in the phone in hold with John for almost 8 minutes and hung up on me
- second; once I am at the tire center I see Justin already had an attitude with the customer in front of me and wasnāt pleasant, once Iāve approached the counter and told him I have puncture, at the beginning was questioning me what that???
And few seconds he screamed we will not do it before end of the day IMAGINE!!!!!!
Once I told him I have an emergency and my tires has less then 20 PSI he said you can drive. It slowly, seriously!!!!! Do you think I can drive from davie to miami in 5 miles per hour??????
That total ridiculous and unacceptable behavior, been purchasing my tires for both of my cars for almost 12 years and he tells me I can promise when it will be done, may in couple hours or at 8:30pm that means i have to wait for 5 hours!!!
I am very disappointed and even the clients whoās around felt insulted and had his bad mouth
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May 2025 by Mrs. Rozay
I bought a set of brand new Bridgestone tires for my Mercedes a year ago. The front two needed to be replaced so I came to a tire shop to replace the front two when they removed the tires one side had only four lugs holding the tire on my tires have to be changed with a lock and the last service I received was from Costco tire shop I think this was very dangerous and negligent on their behalf not to Put back on all five lugs in my tire now I have a missing lug luckily Mercedes gives you extra lugs very irresponsible. So watch them carefully!!
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April 2025 by alan Sabath
Yes, Costco's tire installation package includes balancing as part of the service. When you purchase tires from Costco Tire Center, the installation fee includes not only mounting the tires but also balancing them to ensure a smooth ride and even tire wear. This balancing service is part of their lifetime maintenance package offered with the tires.
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March 2025 by Alex Salamon
Who would think that I would leave a review for Costco tires? Actually, Iām not going to highlight everything others have commented on like the great price, the 5 year free service and quality tires. This review is about Cory! Who you ask? Cory in the tire center answered the phone, checked the system for the tires that I had attempted to order online for the past 3 days, took my number and called back to confirm that they were physically in stock. He is a rock star for not only doing his job, but taking the time to do it right. He cares about the customer experienceā¦
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March 2025 by Pablo
I had a flat tire very last minute on a Sunday and Justin and Sebastien were great
They went out of their way to accommodate me and help me out
Great guys! šš¼ thanks!
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February 2025 by Edgar Llanos
2 hours to tires change with appointment... Never come back
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January 2025 by Gary Crews
Costco needs to cut the chord for th tire senser vendor. Three weeks waiting and still on backorder. Not happy!!!
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July 2024 by Dadi
Avoid at all cost. Today I spent 5 hours and counting, to change two tires. Why?
No one is āmanaging the work output of the shop. I suspect, it was someoneās job. But trust me, they were not doing it.
I get the sense the techs are not being lead and their work not being managed and as a result, they work at will. I could be wrong, youāre never sure about these things, but that is what is looks like.
For example, instead of someone prioritizing the tasks for each techs. I observed them on multiple occasion stopping to address adhoc request from other folks, that just showed up. i.e. a guy wanted his tire checked, another a lady had a flat, and my favorite filling up someoneās tires when thereās two free fill stations available.
Now donāt get me wrong, I think itās great the techs are helping folks. But, I saw first hand, how that lack of priority, comes at the cost of those who have appointments, with an expectation of a 1.5 hour wait that turned into 5 hours.
By my observation this is simple a lack of managing. No one is keeping an eye on the big picture and caring enough to realize the status quo is unacceptable and doing something about.
Manage tech task flow, set priorities and stick to them. Reduce your appointment rates. Extend your shop hours. Hire more people, a few suggestionsā¦
Do somethingā¦
Cheers
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July 2024 by Ben M
Good pricing
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July 2024 by Benjamin Burns
Overall very happy with my experience at Costco Tire - Davie. Great service at an affordable price. Thank you Francois and Milady (sorry if I jumble your names)!
Some things that will help you when you go get tires with Costco:
-I recommend calling to get the process started and seeing if they have your carās tires in stock.
-You can order in-store or online. They did not have tires in stock for my BMW. Took about a week for them to come in.
-You will get an email to book an appointment based on store availability. All done online.
-When you bring your car in MAKE SURE YOU HAVE A WHEEL LOCK with you if applicable for your car. Otherwise they will not be able to change tires and will turn you away
-The day of they recommend parking in designated spots that are facing the mechanic garage, or somewhere close by on the edge of the parking lot.
-They said about 1 hr 30 minutes but my experience was closer to 3 hours.
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June 2024 by Me Me
FOLKS DO NOT BUY TIRES AT THIS PLACE , LAZY EMPLOYEES,BAD MANAGERS ,YOU WILL NEED A MONTH TO CHANGE YOUR TIRES??????
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June 2024 by Carla Harding
Supposed to be 3rd person scheduled for Morning Appointment told takes an hour and a half to plug a tire Really what is up with this place
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April 2024 by Bruce H.
The Costco Hearing Aid Center in Davie is excellent. The hearing evaluation was thorough and very detailed. The hearing evaluator was polite and professional. Based on the test results a specific in-ear model was recommended and ordered. When the hearing aids arrived, the follow up fitting and instructions on wearing and their use also went well. I am pleased with the result.
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April 2024 by Douglas Mooney
Big disappointment at this center, 3:15 appointment and 4pm still waiting while the shop brings vehicles that arrived after my arrival at 2:15. Manager explains that he technically has one hour and thirty minutes to get my vehicle in the shop regardless. Super poor service and zero management oversight in this shop. Month ago the cashier was crying because customers were yelling. DO NOT COME TO THIS LOCATIONā¦..YOUR WILL BE DISAPPOINTED.