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November 2023 by Latoya O'Brien
Exceptional customer service from the first welcome call I received until after keys were placed in my hand. The level of patience and knowledge provided went beyond the job description. I’m truly impressed by James and the other gentleman that contacted me whom I regret not remembering his name. I highly recommend to those in need of a storage facility in the area to visit this location.
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November 2023 by Julissa Furniel
super super sweet gentlemen at the front desk. sprained my ankle and he helped me as comfortable as possible to get my space , sign everything & be in my way. great price for a small space too! very friendly storage.
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November 2023 by Law Ream
Best storage company I've ever rented from. They don't tack on a bunch of extra fees. You can use your renters insurance to cover their insurance policy. The units are clean and cooled. They have a proprietary lock system that can't be cut, possibly picked, but not cut. The prices are competitive with other local companies as well.
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November 2023 by PK
Reserve my storage 10'8 " with a live agent. All questions were answered very helpful. I should've asked where my space was located, which to the end on 1 corner, then all the way to the back on another corner ? U get my drift ? Pricing expensive, hopefully no inflations only deflation. Hopefully, I could get a closer storage unit.
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September 2023 by Michael Maconi
My hat off to the current manager, James. He has that unique quality of being able to perform in a professional manner, while at the same time having empathy for his fellow humans. I was in a tight spot getting two units pared down to one, and as my wife was pretty sick I couldn't spend at much time working on storage as I would have liked. James was patient, helpful, compassionate, and above all, flexible. Rarely have I met someone in the service industry that exemplified so well what Customer Service should mean. I would also like to comment that the facility is always clean, well air-conditioned, and secure.All of this has been greatly appreciated, keep up the excellent work!
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September 2023 by Tanya Rae Johnson
James was a great help to me when i discovered that i was not getting my monthly receipts. Although i had had multiple conversations with others over the better part of a week, there had been no resolution to the error on my account information. James got to the root of the problem and fixed it for me in a few minutes. I received my receipt while still on the call and was able to finally reconcile my expense account. Extra Space Storage is lucky to have James. He did a great job for me!
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September 2023 by Richard Hazen
Excellent process. Easy website. Easy set up. My first visit onsight staff showed me to my unit and explained all the security protocals. They even provide the locks. Great job!
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September 2023 by Joyleen Perez
Super clean w/ wide parking spaces and well lit. I was able to move in the same day I inquired about the unit. A heads up— the promotion prices are great but they will increase over time. Kiera and the manager, James K, we’re helpful and super efficient when it came to move out day. I’m super content with how everything turned out. Highly recommend.
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September 2023 by J P
Super clean w/ wide parking spaces and well lit. I was able to move in the same day I inquired about the unit. A heads up— the promotion prices are great but they will increase over time. Kiera and the manager, James K, we’re helpful and super efficient when it came to move out day. I’m super content with how everything turned out. Highly recommend.
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August 2023 by Lee
All around good service! ?Thank you for providing a place to store our stuff in a quick and secure place. No complaints here. Big thanks to James for always being there in our time of need.
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July 2023 by Nicole Penzer
Susy is a gem! She is friendly, knowledgeable, and extremely customer service oriented. She exceeded my expectations and helped to ensure my storage needs were met.
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July 2023 by William Frenzel
This is by far the best, Extra Space Storage Location, and a great shout out and kudos for Ann who is very quick and efficient, showing me the available units and a very clean facility. I can’t say enough about this location compared to other ones I’ve rented from over the years.
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July 2023 by Martha Puerto-Swinson
Ana and Susan do a bang-up job managing the rather large facility! They are very professional and helpful. Always available to listen to my concerns / needs as a client. So great, great, customer service.You need to clone them Extra Space Storage. If only you could.That's how genuinely good they are!
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June 2023 by Latrice Potter
First timer and Susy was great. She was very welcoming and helpful. The location is Great very clean, and maintained. The online booking was very easy and simple. Susy showed each unit I asked to see, and was very patient with us. 5 stars Susy
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June 2023 by Ray Ray
Susy was super helpful. This location is really nice and clean. Susy gave really good customer service and information. I just had to get a unit !