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November 2024 by Robert Keddy
Thank you Toni for the reminder. For whatever reason I wasn’t aware my payment was due!
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April 2024 by Yuri Andrei Rodriguez
Excellent Service as always
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September 2023 by Barefoot51
They (she) didn't call me back either when promised and I even called twice after that, up to 4pm was never sent an email as promised nor any call back. I wonder if Don Sullivan reads his reviews it appears not. Don Sullivan actually contacted me after my review. This is what she said," (not Don) I have been blocked from being able to right a policy" I want everybody who reads these reviews to know this, I drive for BSO Neighborhood crime watch, have a CDL License, A Veteran, No Tickets in 15 years plus, Maintain a safe drivers award on my license and this... , she's lying through her face because I exsposed the truth and she can't handle it. There's no such a thing as being Blocked from aquiring a insurance policy from a flawless driving record.This woman has no place in business management or customer service as she is totaly a buffoon. Sad, Don seems like a nice person and IS concerned about his reviews,(I would be also) he just needs to update and weed out liers and unprofessionals who is easily insulted with truth, something sound business's wouldn't tolerate.
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August 2023 by B L
Wow, in my 40 years of obtaining insurance, this was by far the highest quality agency that I ever dealt with. Their knowledge, service and expertise in what I needed far exceeded my expectations. Toni Bowers is an amazing asset and I don't know what I would have done without her. Every aspect of the process was made easy for me to understand and get exactly what I needed!
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June 2023 by Thi
I’ve been with this agency for about a decade now. Toni is my agent for both car and homeowners insurance. She has been a blessing to our family with her knowledge and quick response. She is professional and patient at explaining information on anything you need to know on insurance. I don’t normally write a review, but as hard working as Toni is, she deserves to be recognized. Ask for Toni, best agent ever. Thank you Toni for taking great care of us.
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June 2022 by Brandon Hirsch
I had the pleasure of working with Toni today at this office. She was very kind and incredible helpful. If any more of my clients find themselves in Florida I'll be sure to send them to this office.
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June 2022 by Hernan Rivera
Toni Bowers is simply professional excellence and commitment! At a time when financials hardships and worries are my breakfast, lunch and dinner she put her best self out there with her professional compassion and ensures I get the assistance I need.Thank you so much for all your help! And the entire Don Sullivan team!
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December 2020 by Darci Sullivan
I've used this State Farm agency for years now and I'm always very pleased with customer service. I now have 2 vehicles and a property insured through them and they are always responsive, helpful and best of all have great rates! I will continue to be a long time customer.
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December 2019 by Michael
I've had to fight with them for the last two years it seems. Raised my insurance with a perfect driving record with them for 10 years, then lowered it, then raised it etc... about 4 times, all for different reasons. Decided I was done playing games and went to Geico.
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December 2019 by Jeannie Dixon-Cline
Been with Don Sullivan for years. Professional and helpful
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December 2019 by Kacy Cooper
Great office! Always so nice to deal with!!
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September 2017 by Denise C
I have been with this office for 16 years. I can't say enough about their kindness, loyalty and professionalism. They go above and beyond what any other insurance company will probably ever do. You are not just a number, but a name. I have recommended them to at least 4 other families, including my own, and they have shown the same respect and kindness to them.
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September 2013 by David
This state farm agency cost me $150. Additional with the Florida dmv. They failed to call me back on the day as promised. State Farm is not a good neighbor. They're just like any other insurance company that would drop you if you have any troubles. I paid my insurance on time for 8 years. When I lost my job was late on my payment they cancelled my insurance. And when I try to reinstate it with they said they could not because it had been over 30 days. They Never had to pay 01 single insurance claim on me. Over $10,000 later throughout the years. And they just drop you. Even when i moved i stayed with this office because I thought they were good to me. Turns out they just treat you like everyone else. Just a number.