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December 2023 by Brandon Slater
I was shouted at before I could even come into the store to donate clothes. Awful service, awful employee.
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November 2023 by Sherri
Brought a few bags of clothing, designer handbags, sports gear, small electronics, kindles & a nook..brand new hamster set up cage still in box, wheel etc to this location & was carrying everything in a bin.. when this loud person comes flying out the door that they aren’t taking donations there’s no room. And, she added, no bins must be in bags only & then told me to go to another location across town & closes the door. Didn’t even ask or see what I had. Rude & lazy. Basically ran out to the street to stop me likely so cameras wouldn’t capture her turning me away. Sorry to have bothered her w my donations. Hard worker you got over there. 11/13/23 mid day. Loud & unprofessional. A donation center not taking donations? Make it make sense. Not like I showed up w a couch or a baby grand piano. If I could carry it all myself in one trip with my bare hands, you had plenty of room. Brought them elsewhere. Will never donate to your organization again because of the rudeness & laziness of that person.Edit: if you read all these reviews .. it’s all the same.. either we are closed (before posted business closing hours) or full not accepting donations. It’s pathetic.
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October 2023 by Dominick Messina
I cannot believe the attitude of the lady who works here. I came here to do the right thing and donate a bunch of my daughter's toys that she doesn't use anymore so that another child could have toys and the lady who works here berated me for not putting certain things in bags. But then when I ask for a receipt she tells me "we don't do that anymore". We went back and forth until I eventually threw up my hands and left. How are you going to argue with me for not having items in bags and then argue with me again when all I asked for was a receipt. Disrespectful
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August 2023 by Kumarie S.
If you are going to donate you as the receiver should be thankful and not pick and choose what you can take. We emptied a storage unit over the weekend and decided to bring the items to this location in Davie. We called several times before we went there and they would hang up after several rings. The online website said they are open so we decided to drive there. We were not able to speak to the individual behind the desk who did not give us a chance to say anything. We are the ones that's donating and you should at least give us a chance to explain what we have for donation. She went off stating clothes, shoes and toys, no bin, no box and everything in plastic bags. She was a raging lunatic. We had blankets, and sweather in bins as she screened no bins only. Who does that when it's a free donation? So disappointed with the way she conducted herself. You need to learn to conduct yourself in a professional manner especially when you are dealing with the public.
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August 2023 by Andres Garcia
Rude lady, take somewhere else.
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August 2023 by Donna Lederman
Found her very friendly and helpful with a big cart to assist. Thanked us for our contributions.
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May 2023 by L J
So rude! You would think they are doing you a favor by accepting your donations :( I was already hesitant about donating to Goodwill, their prices are ridiculously high but convinced myself to still make the effort to continue donating... nope, no one deserves to be treated so rudely... See you never again Goodwill
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March 2023 by Tommy Jolicoeur
Not a retail store
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March 2023 by Flo McGregor
Everytime I called them to ask about what type of donations they took they ended the call. It'll ring once or twice before the call was ended.
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February 2023 by carla dahl
There is a lady who thinks she is in an office and does not go out to look for donations, with the cart and is very rude all the time
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December 2022 by Ardelia S.
Nice selection, clean, reasonable prices. Just remember to bring your own bags, otherwise bags are provided for a small cost.
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December 2021 by Elizabeth Alvarez
The worst experience ! The man in charge to receive the donations is looking us through the window and seated, looking my husband and I carring the boxes and he didn't help us. And when we got in he still seated gave us directions to fill up on donations receipt. We just started to do it and he said you can't take this form empty you have to do this this and this, he was screaming us, then I said him it is supposed your job Sr. I Never see something like that, his actions and actitud almost made me take out my boxes. Maybe he is tired to do this job because he said I have 9 years doing this and I have to sign up the paper only.This isn't my first donations and I never had write by myself the receipt form. Very disappointed
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February 2021 by Michael Kain
Always a good time
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July 2019 by Amy Jo A.
Great location to drop off goods. Only drawback is having to walk it in yourself. Several times person working there just slammed the stuff in a bin. Even my wedding dress was slammed into a big yellow bin. Isn't this stuff going to be purchased one day? I give up.
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February 2017 by Deborah L. Smith
It is a good cause, and they give you tax receipts.
