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January 2024 by Juan Gallo
Excellent service
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January 2024 by Luisa Ferdz
Amazing service!! Fast and efficient customer service
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November 2023 by Dolan
The customer service was so amazingI'm so happy to be there 10/10Highly recommend
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July 2023 by Norman Lacasse
Bought a new phone today. Bianca guided me step by step. She spoked with explanations I understood. Very professional. . No hassle. Smooth purchase !
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May 2023 by Steve Binns
All they want to do is sell you another phone.
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January 2023 by HG GTS
This 2 girls ,don't have experience at all.whoever hired them to stand there,need to fired them right away,if this store need business.They don't know how to talk with people, they don't know how to answer to people Nad they don't know anything about the services.I see on my eye today that,they arque with costumer,and they don't know how to help.Very poor experience for this location
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July 2022 by Phyllis Fritz
Friendly staff. Found everything I came for.
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May 2022 by Shana Williams
I received amazing and professional service from the staff at this location. Mo and Bianca were cheerful and really went out of their way to make sure my mother's phone was ready for her to use. Excellent and personal attention. Thank you
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January 2022 by Marcos Conde
not helpful at all
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September 2021 by Johnny M
Fantastic!!!
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May 2021 by Mindy Schleifer
Those kids don't know what they 're doing. Won't go back.
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May 2021 by Maria Canizales
They very friendly and helpful ?
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January 2021 by Jonathan Soberal
Excellent customer service given by employees
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June 2020 by Rita Switzer
They were good until T-Mobile bought them out and now they're very undependable. The person that answered the phone was very flippant. He had his answer down pat but it didn't resolve anything.
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November 2019 by Sharon C.
I went into the Metro PCS store today, on University in Davie, Fl. After waiting and watching the young girl rudely take care of the elderly man in front of me it was my turn. I needed to get a new phone for my son. After asking me if I new the password and I went to look for it. She then asked for the phone number. So I went to look for that. I gave her the number and then went back to where the password was and tried to give that number to her. She rudely said give me a minute. Then she asked when the payment was due and I didn't know. At that point she developed a real attitude and told me I didn't have talk to her that way. I told her I'm not talking to you any way. She replied, You don't need to yell at me. At that point I kind of laughed and said, Honey if I was yelling this whole complex would hear me. That really made her mad. At first she said her system was down and then she said I refuse to serve you. I called Customer Service right then and there. I filed a complaint and they said they will take disciplinary action. The guy on the phone had a heavy thick accent and I couldn't understand him so when she talked to him she told him I mocked her for her accent. I'm 60 years old and I've done business at that store for years. I have NEVER been treated like that by this store or any business. Gabriella shouldn't be working with the public. Snowflakes can't deal with real life! She refused to tell me her manager's name or when he would be in. If anyone knows his name please help!!
