Rick Case Volkswagen is highly praised for its attentive and quick service, with staff providing excellent customer care and helpful guidance throughout the process. Customers appreciate the knowledgeable staff, especially advisors who communicate well and handle issues efficiently. The dealership offers great assistance with vehicle repairs, leasing options, and navigating programs. Many customers mention staff members going above and beyond, even following up after visits. Overall, Rick Case Volkswagen is considered one of the best in south Florida, with a dedicated team that ensures a positive and seamless experience for every customer.
Return customer, floor team and Managemet always treat customers professionally.
June 2026
Just finished my test drive with Marcos in the new Tiguan and it was fantastic. He is a great sales person and I am pretty sure I am walking away with the car today.
May 2026
Excellent Customer Care & Exceptional service performed by Both Henry Sotolongo & Ryan Serret.
