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December 2023 by C. A.
I am really concerned that I even had to get a full star for this review. When you think of a Walgreens and the services that they share their commitment for and the people they serve sitting right across from Nova Southeastern University health profession division and down from that the HCA hospital you would think that you would receive way better customer service. Asking for something as simple as Ginger turned into a horrible clown show. Where the cashier goes and get the lady in the photo area named Tanya who's very nonchalant and disconnected and don't even know how to spell customer service, to getting this guy with the white jacket who stands in front of medical supplies clearly I'm related to Ginger the subject of the matter. After a while they all decide to simply walk away from the customer requesting their assistance. They would have been better off pretending to be mannequins that can't hear and don't speak english!!! This is by far the worst Walgreens I've ever gone to.. if you don't want to work and it's okay it's a choice then stay home I'd rather see the sign in the window we are short staff than to experience such a horrific customer service experience. Ridiculous!!!
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September 2023 by Chris P.
This Walgreens will always come through for you. Sometimes you have to call but if your nice they will always work with you. No need to ever freak out. Mary, Cindy, Judith and the entire staff are the best you can get. Times are rough, doctors are closing down and some patients like myself are going through the ringer but it's not the pharmacy's fault. This Walgreens is the best.
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August 2023 by Nathan S.
This by far is the worst Pharmacy I have ever dealt with on a regular basis! I have no idea why I've used them for so long. I am using the location in Cooper City now because I have had no problems working with them. This pharmacy is always behind, inconsistent, rude and can not take responsibility for the poor job that they do. When they call and ask you what the issue is they merely put you on mute and ignore you until you are finished speaking. But still never actually taking responsibility or helping in any way. This pharmacy is poorly run and poorly staffed. There are plenty of other pharmacies in the area so I recommend using one of those. If I could leave zero stars I would.
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March 2023 by Johnathan E.
Drove over here because it's the only Walgreens that says it's open. When I get here they tell me the store is closed because they are washing the floor. I tell them I need some medicine for my daughter and they refused. This world we live in gets weirder by the day. They just sitting there
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February 2023 by David H.
I called to transfer a prescription there from Walmart because they said they could get me the same medication for half the price with the good RX coupon. I gave them a detailed description of the medication. Unfortunately, despite that effort, they still screwed up. They carried a different size so it didn't apply to that coupon. So the medication can't be transferred back so I have to wait till Monday to get a new prescription called in to Walmart. I wonder how many mistakes they make because they're not paying attention.
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November 2022 by Belinda H.
The shop is fantastic. The materials are also excellent. All of this has made me very happy. But the last time I went... Two days ago, there were two saleswomen who had nothing to do with the previous saleswomen I had met. They were both uninterested and unhelpful. In such cases, I believe the customer gets a different overall impression of the store. didn't leave satisfied though.
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August 2022 by Melinda R.
The older lady at the makeup counter was really nice and let me know about the promotion going on. So I'm very thankful to her. But the older lady at the front Judith was so rude, she was mad because I didn't want a product so I asked her to take it off. I was super nice I'm never mean because I work customer service too but she was very rude. And stood there waiting for me to say I would pay the amount instead of going and asking the manager to void it. Easy solution but she didn't wanna walk the 2 steps.
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February 2021 by Lin H.
Wow I can't believe some of the bad reviews but I guess Im a very lucky person since all my interactions with this pharmacy have been positive. They text me when my medications are ready and they are open 24/7 what more can I ask for ? However one time the wait time at the drive through was bad but it gave me time to yelp while I waited so it was okay.
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November 2019 by Henry V L.
I called Walgreens to see about a price for something and I got declined. Are you serious? I can call any grocery store, any mall stores and they would gladly check the price for me. In this case, this was just pure laziness. "We can't do that" he said. Smh. You can't look at a price? So if you do you'll get in trouble so might as well blind fold every employee...I mean like cmon? All I was trying to do was compare prices so I can go to the most cost effective place to get it. Not to mention the options to reach the customer service at this branch was tedious. They really think that everything can be answered using an operating system. But that's ok. Some things are able to be answered. I really just can't believe them tho. I know this poor rating won't even effect the overall rating but I hope people read this and know that Walgreens is the only place who won't bother to check prices for you.
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May 2019 by Denise C.
I like this walgreens they always attend to you and its always clean. The pharmacy always handles my medicine with no issues and they are really fast. Also this pharmacy carries medicine i cant find anywhere else
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April 2019 by Lauren S.
I am finally reviewing this because I threw in the towel with Walgreens. I unfortunately have some health issues and have too many medications to fill every 30-90 days. I chose this location specifically due to the pharmacy being open 24 hours. It's always nice to feel secure in the sense that at 11pm you realize you have no more medications. It is also a pain in the butt to come here. It is located across the street from NSU so you have that population shopping as well. You are often waiting in line longer than you want to. This used to be my location when I first moved down to Florida due to going to classes at NSU, working there, and also living close by. I always try to find a 24 hour pharmacy near me because there has been late night emergencies with medications (I dropped a vial of insulin shortly after being diagnosed and it is not easy if you don't have existing prescriptions there). I moved back to Davie a year ago and decided to choose this location again. It has been a pain because neither my husband or I usually travel that way on university. I recently quit here because my insurance only allowed me to refill meds from CVS. The pharmacists have messed up my medications many times. I always check the order before I leave like take out food because there's almost always something missing. I get they are busy most of the time but then they have to double the work once I correct it. It gets annoying. This is not the only location I have had issues with. There is this one male pharmacist that has been here as long as I have been in FL and he's pretty on point.
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November 2018 by Terry B.
I have used Walgreens pharmacy for 20 years.The service at Walgreens was ok but, Mary the pharmacist brought the service to a whole different level she cares about all the customers. She's happy and smiling all the time. The pharmacy works smoothly when she's there. She is by far the best pharmacist you ever had. The tech's have respect for her and you can tell she treats them with respect. She always goes out of her way to get your medicine fast if they are out of it.I am a certified pharmacy tech. I used to work retail it's very stressful. Mary keep doing what your doing and you definitely will go far. Thank you for everything.
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September 2018 by Bob L.
Worst PHARMACY ever...I have yet to have them get my script correct...ripped me off for $ 400.00 in January and no recourse with insurance after hours on phone ...they swapped out my covered name brand script for a generic that is not fully covered (got stuck because I accepted it and Walgreens offered no assistance even though it was their mistake)...and have the same done each and every time...it makes a 150.00 difference each month...then when I challenge them they get indignant and argue with me over it ...frankly BAD customer service...the real problem is I am sort of stuck with them as my insurance carrier FLORIDA BLUE only has them as the single source supplier...:( BOYCOTT this store !
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August 2018 by Alfredo C.
Worst Walgreens ever!!! I requested some photos yesterday and I come to pick them up in the morning and when I arrive to the photo booth their system was down the whole mnight. I spoke to the manager Jesus and instead of offering me help at another Walgreens he just says not my fault, too bad... no wonder this store has horrible customer reviews management doesn't even know how to handle customers worst Walgreens ever!!
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March 2018 by Lillian C.
This is the worst Walgreens ever! Instead of being considerate of the time people take to go there after work to pick up their medication as instructed, they become the calendar monitor and say you're a day or two early! Who the ef cares! I'm paying for it, it isn't free! Gosh, worse every year!