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February 2024 by Brandon Ruelle
PAY ATTENTION TO YOUR FINAL RECEIPT!!We decided to rent a vehicle while in Daytona Beach after arriving at the airport instead of booking ahead or using Uber. I cannot remember the name of the employee but at 10:50pm when most people are checked out and ready go home for the night, she was still very nice and helpful. She was quick and explained everything thoroughly. We had signed for a 3 day vehicle rental (50-74 hour rental), we had the vehicle for about 65 hours. When we returned the key, it was given directly to an employee and not placed in the drop box. I was told I would be emailed a copy of the agreement when it was closed out.A full day after I returned the vehicle and was back at home, I finally got my email with the rental summary. There were many changes from what I signed for when picking up the vehicle.Differences:- Min & Max rental hours when from 50-74 hours to 74-98 hours.- They documented I returned the vehicle a full 24 hours after my flight took off and they charged me for another day of the vehicle being parked in their lot or already rented back out.- I signed for a 3 day rental at $88.75/day, copy they sent me was changed to a 4 day rental at $109/day.- All other daily fees and taxes were changed from 3 days to 4 days as well.In total, I was charged an additional $200+ for the difference that I did not sign for.
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January 2024 by Skip Cady
They were the only place I could find a 7 passenger vehicle in Daytona to reserve on line.
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August 2023 by Kyle
Tony at the front desk, is the type of person who makes Alamo a better experience! He helped me quickly and took a complex situation and made it simple. Thank you!
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July 2023 by Kyle Dame
Tony at the front desk, is the type of person who makes Alamo a better experience! He helped me quickly and took a complex situation and made it simple. Thank you!
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June 2023 by 31tmdavies
The young woman, Kyla was very nice and helpful. I wish there were more employees like this when renting a car. Thank you.
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April 2023 by Angie Morgan
My daughter traveled from Missouri to Daytona beach, she had a car reservation since February thru another rental company at the airport, when she arrived she could not get the car cause she did not have the card with her, so I made a reservation with you guys and within 20 mins she was on her way after messing with the other company for 2 hours. Thank you so much for taking care of my daughter .
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March 2023 by B L
Smooth transaction. The employee went out of her way to get us a different vehicle after we checked in. Very accommodating. The vehicle was clean and well maintained. The vehicle was rented with points from our credit card, but pricing was competitive. Will rent with them again.
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February 2023 by Susan Gemberling
From start to finish the whole process of renting from Alamo at the Daytona Beach Airport was satisfying and easy. The price was reasonable and the car was clean & problem-free, but the best part was dealing with Tony & DeAngilo at the counter. Both of these men were helpful, warm & personable and a full-on pleasure to work with! I highly recommend this business!
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December 2022 by Keaton boucher
I rented a car at the Daytona airport. Amazing service and very patient staff. I believe I worked with ali. The car was amazing and they gave me a free upgrade!
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June 2022 by Taigh Ramey
After I rented a vehicle at Daytona Beach Airport, I received an $1100 damage claim for damage that was previously on the vehicle plus loss of income etc. Thankfully I had taken photos of the damage and the rest of the car before I got in to it. You would think that this previous damage would have been recorded so they would not go after me, or the next guy! There are a lot of complaints online about this from Alamo and their claim recovery company. It still took over a half a day of my time to correspond and send photos and deal with the hassles for no reason. What a pain! Be sure to take photos before you drive it off! I can only imagine how much worse it would have been if I hadn't.
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March 2022 by Abby Mcgee
We rented a vehicle for a day and we decided we wanted it longer. We got a quote for around $400 then all the sudden it went up to $600 when we wanted a break down the staff wasn’t able to give us all the details and literally said “I don’t know” staff definitely needs to be better trained and fees need to be more be established. We ended up just giving back the rental and ubering because it would be cheaper.
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November 2021 by Tiara Whatley
My experience with Alamo at Daytona Beach Airport went smoothly. I picked up and dropped off during the weekday, so it wasn't crowded at all. During pickup, I was informed that I did not need to pay a deposit which was shocking. During drop-off, I didn’t run into any problems either. Customer service was excellent as well! I will be renting again with Alamo.
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October 2021 by Dell Dickens
Service was fast and friendly. Rate was good and car was clean & ran well.
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July 2021 by Doug Martin
After being denied tickets to enter the building by phone purchase due to sell out. The tickets were available onsite after a 30 min wait in the sun.
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July 2021 by G H.
I would normally refer Alamo having had success in years past using them. My most recent experience however has changed that. I came
