Carter's is a store for baby clothes that fits size, quality, and cost preferences well. The store is tidy, clean, and very organized, with clothes arranged by size, color, and theme. It has many items not sold online. The staff is nice, courteous, and provides superb customer service with a smile, helping customers find what they need. However, the store's signage is not easy to see, and it is located towards a specific corner. Items can be a little pricey but are great quality. There was a significant issue where a customer was charged twice for a purchase, requiring a dispute with the credit card company. Many customers recommend it and plan to return.
Joy at Carter’s delivers five-star service that goes above and beyond! Her exceptional customer support deserves recognition and a raise. Carter’s, take note: talent like Joy is invaluable and should be compensated accordingly! Highly recommend visiting her for a standout shopping experience. 🌟
July 2023
Good shopping experience. Sales and discount prices were very reasonable.
October 2022
I was charged twice for my purchase. The machine showed approved on my end, which I told the cashier/manager who still said I needed to put my card back in to complete the order. Fast forward a week later.... I have to dispute the charge with the credit card company.
