Citi Trends, a clothing store, is known for its amazing atmosphere and shopping experience. The store manager, Mrs. Michelle, is praised for her exceptional customer service, taking the time to style customers from head to toe. Customers appreciate her spirit and attention, which encourages them to visit the store and spend more money. However, some customers have noticed changes in the store's inventory, with a decrease in plus-size options and a lack of variety in styles. Despite this, the store maintains a good quality-to-price ratio, although some customers feel the close monitoring of shoppers can make the experience a bit uncomfortable. Overall, Citi Trends aims to provide a pleasant shopping environment for its loyal customers.