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February 2024 by Dave O.
Had a great experience here today, it was almost like winning a private shopping experience - this place is ginormous with plenty of staffing, actually more customer service associates than customers. Located inside the nearly abandoned Volusia County Mall Dillard's offers plenty of outside entrances with access to all (3) stores without entering the mall, the men's department is located on the backside of the mall and there's plenty of close parking. I swear if you removed the employee's vehicles you could've counted the rest of the cars on one hand on this beautiful Saturday afternoon. It's been forever since I've shopped in a brick and mortar department store with all the online options available but I needed to pick up a few items and was happy to see some great sale prices on clothing that wasn't only on sale racks, some with up to 65% off their original prices. It seemed most of the sale associates were eager to help anyone walking through their department, so it was definitely a unique personal shopping experience. It seems like these jobs are commissioned sales positions or maybe it's just to break the boredom of being employed here nonetheless I enjoyed my time here. The store was immaculate and there was plenty of inventory as you'd expect. I picked up (3) pairs of jeans, a pair of slacks and (4) four shirts all name brand for just under $500. I love online shopping but it was nice to actually touch and feel the merchandise. This experience probably won't change my preference when it comes to shopping but it's good to see this options is still available...
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January 2024 by Yennis Leyva
Excellent, cute, beautiful attention
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January 2024 by Wayne Enders
Super clean & easy to find what your looking for.
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January 2024 by Vinnie Trunk
It's Dillards
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January 2024 by Gina Bradley
I was looking for an evening dress, people were snooty, I have no idea why, because their dresses are so ugly and I went to all three of their stores in the mall. The majority of their dresses were just so hideous I wouldn't wear them let alone pay that kind of money for below grade material and terrible styling/colors. I left empty-handed because I refuse to settle. The Dillard's I went to in Montana was much better.
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January 2024 by Randy Lucas
Overpriced.
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January 2024 by Sally Giovinazzo
Did not run into one employee other than housekeeping at 11am. Both floors.
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December 2023 by Doreen Ryan
Its very good
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December 2023 by Robert Trent Trent
Nice store...clean.not cluttered
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December 2023 by Dinah Jones
Love the party dress I purchased without trying it on.
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December 2023 by Mona Blacklaw
Never disappointed with the selection or service
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November 2023 by Laura West
My happy place ? I still like trying things on & testing out make up. The employees here are always kind & helpful.
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November 2023 by Nick Berdeguez
Sadly I'm changing my review to 1 Star and cannot recommend Dillard's for watches. My wife purchased a Citizen Moon Phase watch for me $680 for Christmas. This seemed like a good deal at the time. She asked the sales person to size it for me. Today the same watch at Kay's & Jared's is $510. Despite saving the receipt and Proof of Purchase - Dillard's will not allow return. It was going under the Christmas Tree as my gift! Less than 30 days - My wife should be able to return! Awful experience.
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November 2023 by Billie Justice
Very nice store some good sales in the children's department
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November 2023 by Abs and T Smith
Great place for higher end products.