Gary Yeomans Ford Collision is a reputable auto body shop known for its quality repairs and attentive customer service. Customers appreciate the staff’s knowledge, helpfulness, and willingness to go above and beyond to ensure their vehicles look perfect after accidents. Several reviews highlight the professionalism of employees like Beth, Wanda, and others who keep clients informed throughout the repair process and handle insurance dealings with care. The color matching and repair work are highly praised, with some customers mentioning that the work was done to their satisfaction, even if they hope not to need their services again. However, some reviews mention issues with communication and delays. One customer experienced a long wait of over three months due to parts being on national back order, and despite promises of updates, they received no timely information. There was frustration over delays in parts arrival, lack of communication, and extended wait times, which led to disappointment despite the quality of work. Another customer expressed dissatisfaction with the lack of proactive communication and delays in repairs, which affected their overall experience. Despite these issues, the overall consensus is that Gary Yeomans Ford Collision provides good repair work, especially when it comes to genuine Ford parts, but some customers feel that the customer service and communication could be improved to match the quality of the repairs.
Wanda waved her wand and my truck was fixed. Thank you!
October 2024
Got into a fender bender and both Beth and the rest of the stuff went above and beyond to get my car looking perfect again!
April 2024
Had my truck fix at Gary Yeoman Ford Collision. Nick was very knowledgeable. He help me understand the process. Best bodyshop in the area. Color match was perfect. Hopefully I will never them again, But if I do im definitely coming back. Thank you Gary Yeomans Ford Collision.
