H&R Block is a trusted business known for its knowledgeable and friendly tax professionals who can handle various tax needs and help maximize refunds. Customers can set up appointments at local offices or choose the Digital Drop-Off service to work from home by uploading documents online. Safety measures like deep cleaning, disinfecting high-touch areas, and social distancing are in place to keep clients and staff safe. Many reviews highlight the helpfulness and patience of staff, with associates like Carol and Pam praised for their kindness, professionalism, and clear explanations. Customers appreciate the quick and efficient service, often mentioning how staff went above and beyond to meet their needs, including completing taxes rapidly or helping with complex situations. Some clients have saved significant amounts of money thanks to the knowledgeable agents, such as Brandon. Overall, clients consistently report positive experiences, emphasizing the helpful, respectful, and professional attitude of the staff, making H&R Block a reliable choice for tax preparation.
Beth was so so awesome ! She answered all my questions and explained everything clear as day!. She was helpful sweet and super fast. I am definitely coming back!
April 2024
Our associate, Carol, was friendly and efficient. When my elderly father forgot one of his documents, she was patient and kind, helping us reschedule our appointment to complete his return. We will continue to use H&R Block for our tax needs.
April 2024
Pam Stalnaker is a gem. Her customer service is top-notch and professional. Explanations that needed to be explained to help me understand any changes that needed to be made was respectful. I appreciate Pam's patience!
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
