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March 2024 by Olaf Estt
Worse service ever didn't receive any of my documents and when I asked the lady can I get my forms she refuse to and when I did receive my refund it was not the amount that I was showed on the monitor
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December 2023 by Shayla Corley
Why offer appointments if they are not going to be honored? People make arrangements to be somewhere at a certain date and time, just to be told upon arrival, sorry! You’re out of luck because there are more walk ins than time in a day (8 people ahead of me as each takes 45-90mins). Incredibly unfair to those who made the plans with your company and locations.
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December 2023 by Adrian Smith
Shelia Mobley was very good respectful nice and caring the best ever
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July 2023 by Michael Tanguay
Virginia brown in Daytona was such a sweet woman she made doing my taxes fun. Thanks Virginia ❤️
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May 2023 by Tiffany Lee
The women that does all the paper work and answer the calls if I remember her name correctly is kathy. I’m a nice person I normally don’t do stuff like this but each time I’ve dealt with her she was rude to me everytime. Me personally she should be fired and don’t need to be working in customer services with the type of attitude she has poorly. I wouldn’t that type of person working for my company.
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March 2023 by Betty Smith
Very polite, professional and expedited in no time at all. Experience was excellent.
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February 2023 by Courtney Brinson
Kathy Keith prepared my taxes she was professional and nice I enjoyed her company keep up the good work.
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January 2023 by Auliia Beard
They are always so efficient, and have no problems. Very nice and courteous!!! Also very quick!!!
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June 2022 by Dave D
Samentha was very thorough , very kind, very knowledgable and does things by the book, I'd recommend her to anyone!?
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April 2022 by scott fitzburgh
Sam helped me she was super nice and patient not only did she help with my tax return but got my 1400$ stimulus missing check coming with highly recommend making an appointment here
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April 2022 by Kelly Adams
Very friendly and efficient ,and she was by herself and very busy but she made time to great every person and smile .I will be back next year
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April 2022 by Kimberly Rand
The associate was very personable and capable; however, $400 is too expensive to just redo what I had already done so that it could be e-filed.
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April 2022 by Bohoc Artur
All the stress had at tax time when we was doing the work ourself is gone! You are a blessing. We are thankful to have you as a FRIEND!You have done a wonderful job!...…Thank you...SAMENTHA SIMMONS....Sincerely,Gyula and Marianna Kadar03/25/2022
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March 2022 by Christopher Taylor
Samantha Simmons did an excellent job helping me file my taxes and I'd happily send friends and family to her. Thanks again for your help Samantha
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March 2022 by John Long
After using Jackson Hewitt for nearly 25 years, I can say it will be the last time I do so. The rep had no idea what she was doing. Never once asked if I had any deductions to claim. I had to bring up the conversation. After paying nearly 600.00 to have my taxes done, you would think they would have gone out of their way to make sure everything was correct. It wasn't. Called to have someone return my call and someone left me a very short message to call them because there was a problem. What a shocker. I've call 4 times and never received a response. I'm sure I'm not the only one going through this. They have lost a very loyal customer and family members as well. Don't take the chance. Definitely not worth it.
