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January 2024 by Dennis Pinkman
Got some great clearance shorts and shirts
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January 2024 by Mark Pavlik
11/24/23. Daytona Turkey Rod Run. Black Friday. Penney's open 5: a.m..I have rode my bicycle for years to see hot-rods gather pre-dawn near EV charging stations on Volusia mall property. Stopped by Police,..accused of "looking into"/"in between vehicles"/"Even trying one" as far as customers cars at south end entrance to Penney's. Mall security claims two customers had called and said they had to yell at me,.."Hey you need to get mov'n". Mall security told DBPD I then went into IHOP lot and rode,.."In between vehicles"I have six DBPD bodycam videos. After all this,.."In between vehicles/"Looking into vehicles"/"Even trying one",...at 6:18 Officer ask mall security if they want me trespassed and mall security say's,..."Um,...I don't wanna waste your guy'z time with it right now"????????(After all this he wouldn't want a "alleged" criminal trespassed?)Was anyone at Penny's between 5:50 a.m. and 6 a.m.?Did anyone notice dark colored black mountain bike/white male/green vest/dark pants? Does Penney's have own security cameras pointing towards entrance showing lot? I was Id checked, clean criminal history,..read Miranda rights,..thought I was going to jail,..trespassed from Mall and Ihop.No help from GM of Volusia Mall/ Mall security/CBL Properites as far as Mall lot security video?????????Dobre noche.Ceskoslovenska.
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January 2024 by Angela McLeod
Awesome sales, minus coupon, equal a good deal.
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January 2024 by Joyce Stivison
Good experience,husband got really good price on Michael Strahan sports coat by opening a charge. ..male clerk very friendly
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January 2024 by Billie Justice
They have some good sales on! Very nice discounted clothes
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January 2024 by Cheyanne Kramer
Boots were marked buy one get two free. Each boot was marked $25, so I went to purchase 3 pairs. I got yelled at by two managers about their deceptive signs. The employee who checked me out- amazing. She tried to argue for me and helped, but the managers at this location are horrible. Less than helpful, and mean. 0/10 will NEVER shop at this chain ever again after how I was treated.
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January 2024 by Jennifer Pelham
Easy parking and very nicely supplied with sizes and styles that I like.
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January 2024 by Melaney Proctor
Always great prices
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December 2023 by Faith
Always good sale going on customer service ladies are nice so I have no complaints
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December 2023 by Star Williams
Do not purchase jewelry…fake , tarnish , after 3 months, tarnish , managers, staff very racist and rude , call 1-800 number multiple times , request for DM , no return calls, ridiculous how they treat their customers, no wonder the stores are closing, JC Penny use to be the favorite store to shop, exceptional customer service , now it’s trash . Do not buy jewelry from JCPenny you will regret it.
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December 2023 by Deanna Lynn-Knope
Friendly fast service
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November 2023 by Lisa N Ken V.
I have shopped and had a credit card with JcPenneys since 2002. I was emailed a reminder that my rewards were about to expire, so the very next morning I went into your store to use my rewards with my purchase only to be told that my reward points expired. I told them about the email the day before and the associate told me she couldn't do anything about to call the rewards department and they would be able to apply the reward on their end. I got home and called and I was told they would not help me. I told them that I have faithfully shopped since 2002 and that I spend good money to get the rewards and then not to honor them just isn't right. The email did not say they expired that same day. I was ripped off. I told them I was going to return my purchase if I went back to the store and the manager would not assist me. That is the exactly what happened. I asked for the manager and she told me if they couldn't help on the phone then there's nothing she could do. I told her to refund my purchase and I let her know I was going to cut up my card and wouldn't be back. She simply said ok. I cut the card up in the store and left it on the counter. I've never received such a lack of service for supporting a store for over 21 years. Thanks for not appreciating me as a customer. I will never be back, nor will I recommend that people shop at JcPenneys. Yelp forces me to give at least a 1 star review, but your store deserves zero stars for the lack of customer service and appreciation.
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November 2023 by Wg Henrich
I was returning a dress for my wife. The store was well stocked inside. They don’t open till 11AM which I knew. I went in walked around till I found an employee. The employee was very friendly and said she could take care of the return. She was very quick and pleasant. The store was well stocked already for Christmas and just needs customers. By the way they were hiring for the holidays. All in all a good experience.
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October 2023 by Tracey A.
To shop, yes. To work after the Covid -19 takeover ( new owners ) NOOOOOO! The old JCPENNY was wonderful to work for, unfortunately, the new people I believe are real estate owners, and the staff is really not treated well. It is a wonderful thing that people did not lose their jobs. People are grossly overworked underpaid, no health insurance. Very sad, this used to be a company that gave its employees health insurance. when you were a part-time worker . I loved my coworkers and all the friends I made, but I would not recommend anyone who really needed to make a living to work at JCP you will need to work two other jobs. Very sad.
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October 2023 by Dayna
This is a clean store with plenty of clothing selections. The staff are friendly and the check out lines are quick. They have good sales throughout the year.