JOANN Fabric and Crafts is a one-stop shop for DIY needs, inspiring creativity for nearly 75 years. It offers a huge selection of fabrics, sewing machines from top brands, and project supplies for scrapbooking, beads, baking, yarn, and holidays. The place is known where America's sewers and crafters shop, discover, and learn. Customer service is noted as very helpful and friendly, with knowledgeable staff. However, some customers find they must also shop elsewhere because specific color stock, like embroidery thread, can be insufficient. Some also note that items can be priced higher than other stores, even with a coupon. Despite this, many customers plan to return for all their sewing and crafting supplies.
Friday Feb. 28, 2025 is last day to use gift cards. Store will be closing in the Spring! Expect long lines at cutting station and at register. Savings of 20 to 30% on my bill. Great employees, but overworked...
September 2024
The gentleman cutting fabric was very knowledgeable. He was very helpful to not only me but to other customers as well. Very nice to have customer service. Not common anymore. Wish I would have gotten his name.
March 2024
Favorite place..Very helpful..Love the clearence section. Always finding something good.