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December 2023 by Robin Williams
I love the way you are made to feel like family instead of just a customer. Hank went far beyond the call of duty in helping me find the perfect piece of jewelry for my sister. She absolutely loves her ring!
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December 2023 by Bruce Robinson
Quick service and very helpful. Found a perfect gift close to my price range easily. Process was smooth and easy, and this was the second time I bought a gift here...both experiences were great!
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December 2023 by Dana P
I visited this local, family jewelry store recently to have some gold items appraised (with the hope of selling them). I was able to make a convenient appointment and my appraisal was done on the spot and I was made a reasonable offer for my items, which I took. I was then asked if I had any jewelry needs and, as it happened, the Christmas gift I had ordered for my GF had fallen through due to an issue with the vendor. Masterpiece Jewelers was able to work with me to identify and customize something to approximate what I had previously ordered, at a very reasonable price. These folks are extremely nice. I was offered water or coffee at least three times during my brief visit. The staff are knowledgeable and attentive. Oh, They are also changing a watch battery for me. Highly recommend them.
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December 2023 by Adam Shankle
Everyone was very nice and helpful. The watches that I brought in were fixed in less than an hour. One needed to be sent out due to the piece needed. It was back 4 days later. This is an amazing family ran business! I will definitely be back!
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December 2023 by Deb
Wonderful, friendly and helpful staff. They have beautiful new jewelry and lots of Estate Jewelry. I have had Traci make a custom piece for me and I just love it. I highly recommend them!
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December 2023 by Rose Dubuque
I Had my engagement ring sized perfectly and in one day! They always give great service and clean my ring every time. I will return with future jewelry purchases, repairs and needs.
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November 2023 by Jenny Hite
I had a wedding set that I needed to repurpose and give to my daughters. Everyone at Masterpiece was incredible! From design to finish, everyone was so helpful and caring. I have already recommended them to friends! The new rings are beautiful!
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October 2023 by Barbara Damato
Tracy took my worries away while designing a pendant from my deceased Mom's ring. It was emotional for me. I feel secure in the knowledge that the finished piece will be fabulous and a wonderful acknowledgment to my mom. ❤I'll be glad to add photos when pendant is done. ?
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October 2023 by Loretha Simon
I invited my BFF who travels from Lake County to visit Masterpiece Jewelers. She purchased several items and is very pleased. My sister invited me and we both Love ❤️ the jewelry we bought. I look forward to my next visit!
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September 2023 by Charlie Suroski
Very informative and nice people. Great prices for jewelry repair. Broke both ends of my gold chain and the pendant off. $170 for parts and labor on a $4,000 chain. 100% recommend them to anybody in need of jewelers repair. Even suggested I add another loop to my pendant so it is free swinging instead of stiff which I agree with.
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September 2023 by R A
I’m not a big jewelry person but got my necklace cleaned, a pair of earrings appraised, learned a ton and had a great time chatting with everyone while I shopped for something special (which they helped me find). It was such a fun (and productive) experience, I look forward to going back. Thank you!
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August 2023 by Bo DoubleS
I’ve gone to masterpiece for all my jewelry needs. Their staff is wonderful, they are always friendly and provide amazing customer service. Definitely recommend going there
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August 2023 by John Stratton
I purchased a beautiful Estate ring enhancer. There was a nice selection of new ones too. The staff was very helpful. They have a beautiful selection of new and Estate jewelry. Thanks ladies!?
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August 2023 by Denise Brown
I’m giving a poor review because I had my ring fixed by masterpiece and they fixed it wrong so I went back and they fixed it correctly the second time but sized it up to size is bigger than my finger and original size of ring than when I ask them to size it Back to the original size they wanted to charge me $150. I only paid $80 to have it fixed. They upsized it 2 sizes bigger and wanted me to pay double what I paid not gonna happen. I told the lady I didn’t mind paying something because I had waited a few months, but I thought my finger would swell With the summer but it did not so I took it back thinking I was gonna have to pay something to have it resized but not $150. Never be back!
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August 2023 by Hailey Best
I chose Masterpiece Jewelers to appraise items I inherited from my grandmother and I couldn’t be happier I did. I had never attempted to get jewelry appraised before, so I was very nervous and unsure of what location to take my business to, and I had an amazing experience interacting with these women. I felt safe and comfortable inside their retail location and I knew I could trust them not only based on their demeanor but their memberships to multiple national level jewelry associations. I exited the store very happy with the prices I received for jewelry I had sold to them, along with new knowledge about pieces I was keeping for my collection, and 2 new beautiful jewelry pieces from their stock. Go to masterpiece jewelers for all your jewelry needs if you want to be given fair prices and kind respectful treatment. Thank you ladies for giving me a wonderful experience.
