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January 2024 by Elaine Daine
Excellent service they helped with new my tablet and recovery my password.
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November 2023 by Kathy Jones
Best service ever around town extremely helpful
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November 2023 by You Never Know
Great service from the young man I dealt with
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September 2023 by Geneva Watson
I'm crazy Buy one get phone soon when
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July 2023 by Micheal Wood
Staff are very informative and helpful.
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July 2023 by Random Cowboy
Great Service! Nicest guys ever. But Dont buy the Samsung A13 5G is Slow AF and I have to keep the Data Off all the time or it maxes out my 3GB data in 5 minutes.
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December 2022 by Benny Valentino
I had a mixed experience at this MetroPCS. One of the associates was absolutely very helpful and attentive (that I dealt with several days ago), I would absolutely give that individual five stars. However, the other associate I dealt with (today) left a very sour taste in my mouth. I wish I could remember their names to give more clarification.The individual I found to be rude didn't help me put on my screen protector or phone case when I asked for help and said they were too busy despite being the only one in the store with them and saying that I didn't mind waiting a little. Made underhanded/condescending remarks about me being able to do it myself. Asked invasive questions about how much my phone costs. Asked me if I needed any help while they were dealing with a customer and then had me waiting on them for several minutes when it was just the two of us in the store moments later.I don't want to be too harsh on them because there's a chance that maybe I rubbed them the wrong way and put them on guard with something I did or also there could have been a cultural difference in communication styles. I know sometimes these things happen.However, I'm very reluctant to want to want to deal with that individual again. They did tell me to have a nice day as I left, but it sort of felt like a slap in the face with their sort of passive rudeness that had been demonstrated before.
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November 2022 by Shad Man
The people in there are no very smart.he even said you know more than me..didn't know prices..should find people with more experience or train them people
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November 2021 by Betty Smith
Helped right away and very professional even while being interrupted several times by someone who came in while waiting on me.
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September 2021 by Ariel McTyre
I love this Metro so much. The dudes that work here are super cool and nice. I've been to this store multiple times and they're always chill. Decent prices too.
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September 2021 by jon whedbee
Can't even answer their phones. Definitely not going to y'all
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March 2021 by Theresa Kent
Sam was GREAT. THANKS, SAM.
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November 2020 by Vinnie Trunk
Prolly already been
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September 2020 by Keturah Long
I had to get a new phone due to my screen and so I went to the Metro on Mason and Clyde Morris and the associate Sam helped me. He was very patient with the whole situation. Sam went above and beyond to make sure my situation was taken care of. He was pneunominal . He is very kind and very. He is an excellent representative. Please ask for Sam if you do decide to visit this location. You wont be disappointed. Thank you Sam once again.
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September 2020 by Rob Juggla
Company has no customer service, everytime i pay my bill they always mess something up. Got the family plan with 4 lines and a tablet supposed to be 120$. Have not paid that since i got the phones. Now they are tryingnto charge me almost 200$ for my next bill cycle. Tried to call customer service and have been on hold for over an gour now!! We will be changing our services!!!
