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March 2024 by Renee Rau
Terrible customer service, particularly from the manager(?) with dark brown shoulder length hair. The other associate tried to be accommodating but he supervisor clearly chose not to accept sales earlier than the cut off time. For reference: I had one item, a Strider bicycle in excellent condition.I buy a lot more than I sell here and I’ll be going out of my way to do both elsewhere from now on.
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March 2024 by aisha B
Sold a few items here just last week, figured I would bring more in since they bought most of my items last week. The lady at the front desk was RUDE could barely get in the door before she told me she wouldn’t take anything besides 1 piece of clothing.
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February 2024 by Cogina Lee-Wilson
Closed during normal business hours. Very inconvenient..
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February 2024 by Jessica Dale
First time visiting. The store is clean and very well organized which I likeThe boys 4T selection was limited (what I was shopping)They had tons of shoes and toys.I do think this OUAC was overpriced compared to other ones that I've visited.For example I found a pair of pants with tags for 9$ and they had it listed for 8$ just felt that was kinds ridiculous. and I found 2 pairs of pairs of pants exactly the same and one was $1 more than the other.I'd return but just know Orlando area OUAC's have better pricing
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November 2023 by Alexis Godwin
Horrible customer service you can't get in and out you will wait. They don't separate the buyers and sellers not enough cashier to ring you up and get you out promptly your better off going somewhere else.
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October 2023 by Dick Burns
I got to the store at 9:55, didn't know exactly what time they opened but their front door was wide open and the employees were standing right outside of it smoking. I walked in and then they were like oh we're not open for five minutes I thought that a business with his front door wide-open was open, but even so like I couldn't walk in five minutes early if you have the front door wide open.? Just felt embarrassing so I left. Enjoy your smoke.
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September 2023 by James Dunn
This store is over stocked so that you cannot even walk down the isle if 1 other person is shopping. If one person is checking out you are unable to even walk around them. I will not be back, just not worth it.
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September 2023 by G King
I’ve been a loyal customer for several years. This time I was very disappointed. They’ve increased prices on practically everything, $10-12 for most like new looking items. Texted me several times saying 90% off sale. When I arrived there was no clearance rack and was told it’s all mixed in. Found nothing worth while on sale. Only worn out items. When asked how much a small unmarked onesie dress was they priced it at $5.50, when I got off a “clearance” area. Young girls working way over pricing everything.
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August 2023 by Darius Lynch
My first and only experience with once upon a Child in Daytona was extremely unrefined. I came in yesterday Friday the 21st, to return five items. One of which was recalled which is understandable, and even in my disdain I still left in a okay manner. Although business was slow and they didn't accept sale the day before at 3:00, 2 hours at least before they close. I still have positivity towards that place. Until today when I came back and they returned three of the four items that I had brought, because of minor stands. Which could have been pointed out or explain to me yesterday or the day before. And then to return and only receive $10 for one pillow. Was more than disheartening, and enough to tell me that I will not return here again.Also the number one takeaway from this entire experience was the fact that they couldn't give me a receipt for the $10 exchange that we made. Explaining to me how they couldn't print one out, or just weren't allowed to. Which seems kind of illegal to me. But I don't know maybe I'm wrong. All I know for sure is that if I can't even get a receipt for one complicated 3-day transaction. For $10 and the best they could offer me was for me to take a picture on my phone. I understand the reviews on this company completely. I recommend no one ever come here and I surely will not return.
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August 2023 by Rhonda Bolduc
Very friendly staff, helped me with what I was looking for and made sure I knew about the sales.
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August 2023 by Ekim727
This store is beyond ridiculous, every single day I have called to see if their buyers counter was opened and every single day they say it will be opened tomorrow and when I call it’s conveniently not or they just shut it down. You guys need to do better. ??♀️
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August 2023 by Michelle Prinz
Apparently this location requires you to have your ID to sell baby shoes. I just renewed my ID and only have the digital copy which they "don't accept due to *mumble mumble*" as she walked off.
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April 2023 by Maggie Stiggers
I don’t understand all the bad reviews, I really don’t. I came here while on vacation and thought it was lovely! It was clean, bathroom clean, friendly staff, and great prices! I’ve been to manY of these before and this one was lovely!
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April 2023 by Leslie Roman
I sold some stuff there, I was being very polite and friendly to them. Them but they have zero personality. None of them were even remotely friendly or outgoing. Took my money said thank you but I'll never go there again. I think I'd give it away before I go back there. It's too bad because it's nice to have a second-hand store like that, but they could benefit from some training in customer service or friendliness.
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March 2023 by nissa stone
Only dressing room is the bathroom how is that sanitary!? My 9 year old daughter was told to get out while dressing so they could let a biker during bike week go pee! Told the girl this should be for paying customers only since it's your only dressing room/bathroom and it's a children's store! Never again! !!!!! Not safe not smart!
