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January 2024 by Terrance Watson (MJP)
1/24/24 Came in branch to get a replacement debit card for my business checking account. Two bank employees who did not have customers had me waiting 8n the lobby for over 30 minutes. These two employees walked around and socialized with each other as I waited for help in the lobby. This level of unprofessionalism needs to be addressed. Business customers shouldn't be left waiting in the lobby by bank employees who ate not helping customers.
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January 2024 by Davin Henry
Worst bank ever! Hardly any locations. People at this branch are rude and not willing to help. If you have a check that is under this bank from a car accident don't go here. They charge fees to cash their own checks. Ridiculous. Worst experience ever. Stay away.
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January 2024 by DrA Dude
I go here because of Michelle > she is fabulous! Everyone always greets me, asks me if I need anything; wish me well when I'm leaving. Excellent! ⭐️
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November 2023 by Enoch F
Took my check and, wouldn't cash it Wouldn't give it back, And wouldn't tell me why? So, after 15 minutes of arguing, the manager had to come over and resolve the issue because of a computer error. I deposited the same check every month for the past 2 years. Why is there all of a sudden an issue? And the teller that waited on us had such a strong accent. I couldn't understand what she was saying.
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October 2023 by Martin L.
with a Customer Service background of 35+ years, and other credential. I can honest say this is the worst bank I was ever connected to. I tried only online and ATM but finally switched.
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June 2023 by Danny Sullivan
Worst Customer Service experience ever very rude and disrespectful
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April 2023 by Jamesia Tolbert
I waited in the drive thru for 45 minutes today! It was ridiculous! You guys weren't even that busy!
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March 2023 by michael guappone
Great employees , but WHY would you only have 1 teller working on a Friday evening? It's asinine. Please give this establishment the proper work force to do their job.
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February 2023 by Theonlyfibba 4L
THE BEST!! Communication and hands down best bank to build your credit with and more. Did you know that you can put your money in a savings SPECIFICALLY for bills such as rent, and more? I left Wells Fargo for PNC and I’m never going back ??
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November 2022 by Adam V.
Pnc staff excellent Michelle is excellent customer service always goes above beyond clean facility
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November 2022 by cameron mckenna
Attentive staff, kind, courteous, etc. Don't complain if you remember how long it took to deposit a check in the 90s on Friday
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September 2022 by Nicki Klanksy
Pam and Marvin are super nice, friendly and efficient.
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August 2022 by Chris Brand
Incredible service! Michael was my personal banker and helped me to set up my new account and did an amazing job of providing excellent customer service and professionalism that is indeed unmatched in its quality. He is dedicated to his job and his role at PNC Bank and clearly dedicated to the individuals he assists. When I came in a second time to the bank to ask for further assistance he was right there didn't hesitate and took care of everything I needed quickly and professionally with kindness that is unseen in many industries today. I am extremely grateful for this branch and for Michael I wish I could give it 10 Stars!
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June 2022 by janet brady
It's my favorite bank and the people are very friendly and helpful.
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June 2022 by Jimmy McCoy
Real good bank to deal with your banking needs
