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January 2024 by Mark Riley
Don't trust their holiday hours. It says open until 7 pm on New Years Day, but in reality, they're closed all day. Shows how much they really care about their customers if they don't even know their own hours.
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November 2023 by Deborah Woodward
We're giving a shout out to pharmacist Michael A.! 4 of us went in Sunday for various vaccinations without appointments. (We had difficulty navigating the appointment site) He was opening for the day and he worked us in to provide a total of 8 vaccines within an hour! He waited on customers and answered questions while maintaining an air of professionalism that was admirable! Great job Michael!
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October 2023 by Stephane P.
Staffing is horrible, they staff people to give out samples but no one to serve the guests, unreal. Worst Publix I have been to in Florida
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September 2023 by Dale J.
Pitiful!! Pitiful!!! Pitiful!!!! Worst Publix in the entire state of FLORIDA. It starts with the LEADERS/MANAGERS and trickles down to the baggers. The deli is probably the worst of the worst (other than the MANAGERS that allow the employees to be down-right-pitiful). The deli manager is truly nonexistent. The pitiful employees have no respect at all for this manager. They do as they please. Ignoring customers and bitching about other co-workers is a regular occurrence. Just plain pitiful!! If you need lunch meat sliced, you better call it in two -three hours before you plan on heading that way. Oh yea I forgot, they don't answer the phone. Pitiful!!! Being a beachside store it's always going to make money no matter how PITIFUL they are. New tourist coming into town every week will shop there however the pitifulness will damage the Publix Brand. I know nothing will be done to correct Pitifulness of this beachside store, however I feel better just putting this out there. Thank goodness they have just built another Publix in our neighboring town (Ormand Beach) only little over a mile away. Its like night and day from top to bottom.
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July 2023 by Perry Gilbert
Called in a prescription a day before it was expired they said they had to order and would call when filled well they never called and it was for hydrocortisone cream for hemroids . Now I'm so hurt and they put my script back and did not call and harassed me because he is friends with my brother and they can't stand angels. I have ptsd and might sue you today . I hope he looses his job he is a fat discrimination kingpin. Angel hater
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May 2023 by Randúlfr Daitonah
This is what’s on my mind. I come to this store every single day. Sometimes twice. Spend a lot coin. Then I play these lotto tickets. Pick 2. Pick two numbers. Everyday I pick the same thing. 21 straight box. On the lotto app thing. Twice in a week I pick the same stuff. I get the 21 pay $2 for the ticket. So my numbers hit. I scan my ticket and it comes up as straight. I have the screenshot of the straight box when I did it. I had to talk to 3 people before I could actually talk to someone with all their Sunday afternoon I don’t what that the Hell condensation. Then it’s. We’re just a third party. (Bet Someone hits a power ball they take that check they pay). But this is my job to fix it. After just standing There long enough until someone does their job without treating me like bum, and calls the lotto because there is obviously a problem with something thats not mine, I hear her say “ yeah but then I would take a loss”. Ohhhhhhh. So screw it. Let me take the loss. Let me call the lotto maintenance people like I GET PAID FOR IT. I pay wayyyy to much for the food because you pay for service in some places. Ain’t this place. So I invite people to NOT use this place for a ticket cause I buy them everyday. I have the ticket. I have the screen shot if the scanned thing that’s says what I said and everyone is just all “I don’t care ? “. Like people don’t buy the stuff that eventually got the money to pay to run the place and pay the bad attitude that work CUSTOMER SERVICE Sunday May7th. At bel air plaza Publix. As long as this message stops $50 worth of purchases I’m good. Tired of people not doing their job and taking other peoples money for granted. Otherwise why do I pay more here for the exact same things? Can’t tip the people who do extra for you though. Oh wait. Isn’t this a Christian owned store or some crap? I don’t know but I don’t like being l treated like homless dude (because I seen them treated like crap too) anyway. Don’t spend some money here. just heard “I just scan them.” Like that means the machine isn’t in their store and they don’t make money and they don’t pay employees to run it. You know. Because it’s MY RESPONSIBILITY to take care of it. This is how I take care of it. You don’t appreciate people buying stuff because you have a bunch of store now? That “Too big” Walmart/Wells Fargo attitude. Well people are getting groceries online and there’s soon going to be a wear house that supplies it. Then your on BED BATH BEYOND status. (File bankruptcy. Like .13 shares of stock. And that’s up)
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March 2023 by Roger R.
Fast friendly, clean, good selection, good prices good sales plenty of gift cards. Plenty of parking. Great customer service all day smiles.
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January 2023 by Holly F.
As usual Publix gets a great review from me.. Big Shout out to Lexi for going the extra mile for me this morning!!! Beautiful young lady, that deserves a raise!!!! Lexi was on her break & she still helped me put groceries in my car!!!! I call that an Excellent employee!!!!!
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July 2022 by Joni G.
I bought a couple of items today and inadvertently, left some at the cashier area of the service desk. My initial contact was pleasant as has been my history with most Publix shopping centers. Today, upon my return to reclaim my purchase at that same "service" desk, I had a chance and disappointing conversation with a rather tall female who, in the middle of our conversation, ignored me and assisted someone else (filling out a employment application?...not sure). This "service" associate was rude and condescending and, she appeared to training or supervising a young male employee who was considerate, kind and a credit to the Publix brand. I hope she doesn't ruin him and train him in the fine art of rudeness and disservice which she showed me. Best of luck to the young (and new?) employee. Perhaps you will get a worthy supervisor in the future. Interestingly, I have been a Publix shopper in Ormond for the past 15 years; the Trails-based, the Granada beachside and the Granada inland are filled with polite, respectful, enthusiastic employees....don't know how the beachside "service" person has held on so long. Andy, Ormond/Daytona loyal Publix customer.
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June 2022 by Robbie C.
Love coming here for Pub Subs they are delicious just hate that it's whole 30-45 minute process because they are understaffed and the poor lady is scrambling between the 3 deli station lines. It's ashame.
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March 2022 by Hannah A.
Bathrooms were really clean and they had a great alcohol selection. Staff was very nice!
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November 2021 by Madi N.
Love coming here for a pub sub, but today there was a wild rat like dog walking around the store. It bit my friend's ankle. Next time I come I will be wearing boots to kick it.
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February 2021 by Cathy Fleminger
was my first vaccination for covid this morning.. Was very pleased by how well orchestrated and knowledgeable staff were. Oh yeah, and the store was very clean and beautiful.
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February 2021 by Cory McAllister Brown
I just bought boneless, skinless thighs and they were FULL OF FAT! Unusual for Publix . I will take the fat back and get the equivalent in meat. That disappointed me
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January 2021 by Stacy Rysak
Friendly and efficient!
