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March 2025 by Peter Richmond
They need to hire more techs. There was only two or maybe 3. The amount of wait time is really bad and exceeds the computer estimate.
Honestly I would of chosen a different option if I new that an hour guaranteed has gone to an hour and a half of my time.
Gave up at 1 hr 40. Will not use quest in the future .
Computer said 30 min to an hour. Guaranteed not more then an hour stated on the check in screen terminal??
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March 2025 by J Carlos Montes
The employees were great, quick service, and a short wait. I will drive the extra mile to go to this location!
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March 2025 by Patricia Shank
Excellent service. Prompt and professional, would recommend Quest at ' The shoppes at beville' ( corner of Clyde Morris and Beville Road) 100%
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March 2025 by G H
Kendra provides excellent customer care!
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March 2025 by Paola Marín
They serve quickly but this is the second time the employees have a rude attitude when speaking, look for people who know how to treat patients more pleasantly.
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March 2025 by Ryan Breen-Aronson
Absolutely unacceptable. I made an appointment and waited over an hour. What’s the point of making an appointment? Employees are rude and dismissive of the needs of patients (or should I say customers…)
The waiting room is small and cramped with not enough chairs. I pulled out my laptop so I could at least get some work done and they don’t even have guest WiFi, which is the most basic thing a business can offer.
One other customer had been waiting since 7:30 AM (2PM as I am writing this). I would rate negative stars if I could
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March 2025 by Durwling Castro
First and last time coming to this Quest Diagnostics. I arrived at 10:30 AM, but they didn’t call me never.
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March 2025 by nicholas caruso
Very professional and courteous.
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March 2025 by Jose Soto
They canceled my appointment even though I was here 8min in advance of the appointment time. Staff walked away and didn’t even help me. Unprofessional
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March 2025 by Mike B.
ERICA! BEST EXPERIENCE! Nobody "EVER" hits my vein the first time. Erica in room #1 took care of this in her 1st attempt to draw. Today I gave 11 vials for 2 doctors, and was in & out in no time. Quest always does a great job for me, but today was different...(blessed)! Maybe I'll go play the Lottery, lol! Thanks again Erica! 🙂
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February 2025 by Rebeca Maldonado
If I could give 0 star I would. Is the worst quest I’ve been to. I had an appointment today for 11:40 and I was there for an hour and never called me. Saw a few people walking in and getting help. When I ask about my appointment they said that I needed to wait and be patient or leave and make another appointment in another place. What a way to treat people. They are racist and mean to people.
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February 2025 by Renny Fernandez
Baaaaad customer service , we made an appointment , 45 minutes later we ask one of the 3 lady’s that were working , and she said that if I don’t see that she just came from her brake , that I have 2 options , keep waiting or just leave . They act like they don’t wanna be there . I guess that’s the customer service you guys provide . Hire some people that really wanna work !
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February 2025 by lakennya steward
Has an appointment set for over an hour what’s the purpose for the appointment if you have to wait for an hour after had to fast for 10 hours I do not recommend this location to anyone they need help
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February 2025 by David Caplin
The most efficient and professional office I have been to in a long time. Hats off to the person who did their job in a professional manner!!
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February 2025 by Georgi
Kenya was wonderful. She was courteous and professional. It took her only one try to find my vein, and the process did not even hurt. She is a worthy employee, and I hope she is treated as such.
