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November 2023 by Alexis R
Phenomenal service!!!!Nicolle helped me tremendously and is one of the nicest people who went above and beyond with customer service. Vanessa at the Mac counter is beyond talented! She does a work of art with make up. I wish I could go every day to get beautiful ?Thank you ladies!
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November 2023 by Amy F.
I was trying to find hair products when Tracy approached me and asked if I needed help finding something. She said do you have a minute? She took me to her chair, wet my hair, put the product in, then put me under the dryer all to allow me to see if this was the right product I was seeking. I was stunned at this level of customer service! Thank you Tracy!!
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September 2023 by Natallie Miller
Delaney gave me excellent service. It was my first time in the store. Just sad I couldn't get my free gift. Maybe next time.
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August 2023 by Hekate
This location is useless to me because it doesn’t carry Shiseido, which means if you use that like I do, you will have to order online (might as well do it directly from Shiseido) or leave here and go all the way to the Ulta at the Pavilion in Port Orange.
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August 2023 by Angelique Vasseur
I'm trying to remember the young woman with auburn colored hair who helped me and was very helpful and knowledgeable. So thankful because I was in there for an hour needing help but employees were laughing and so talkative among each other, sadly, no one bothered to acknowledge a customer. Some passed by you to go to the back without caring if a customer needed help. When will service be restored post covid? My visit could have been shorter. Again thanks to her but I will edit this once I find her name in the service book she gave me for hair stylists and elite. I bought Biolage shampoo and conditioner for blondes, Biolage deep conditioner, 2 small leave in conditioners Pravana, and Benefit máscara. Next time I'll try what she also suggested.
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August 2023 by anmajzun
I went into to the store for a new foundation. I was greeted by Miranda who helped me find what I was looking for and helped find the new color I needed. In our short conversation I had told her I was having a bad day and she gave me a hug which totally made my day. It was so sweet of her to show her sympathy to my conversation. She definitely deserves to be recognized for going out of her way and treating people with such a caring heart. ❤️
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August 2023 by Julie Cortez
Curly cut- MUST SEE HANNAH!!!She is awesome!! My daughters have very different hair and she was excellent with both. They have now found their new Go To person!!!
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June 2023 by Stephanie Lambert
This location was wonderful! Very well stocked and very well attended. Alex was a huge help helping my little sister and I pick out products and color match!
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June 2023 by Amber R.
Staff is willing to help you find the right products you need. They spent extra time with me locating what would actually work for my hair type. I was nervous seeing as I haven’t bought anything for myself since I had my baby. I felt lost but came seeking help to regain confidence through my hair. I appreciate the staffs help and patience with me. Thank you thank you thank you.
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June 2023 by Alicia Garvin
I was followed to the register by a person who the store employee says is a manager. The lady who helped me find my items was fake nice and didn’t really want to help me in the first place. I’d rather drive out of town to another store than this one.
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June 2023 by Tasha Brown
They close at 8 but lock the door at 7:30 then will set and watch u laughing like u work here we come here so unprofessional. My daughter LOVES this store I can say I've spent thousands in Ulta so to be treated like that is crazy. I will say most of the staff are quite lovely but really need to work on that time.
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May 2023 by Lindsay Scott
Cannot pull up coupons on your phone in the store since there is no service. Girl behind the counter said this has been a known issue for a long time. I asked if she had a coupon she could scan for me instead and she said they don’t have them behind the counter. She told me I could go stand by the window to try to get service. Good thing I took a screenshot of my digital gift card before I went in!! Very annoying.
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May 2023 by Deanna Valdes
I always enjoy going to Ulta for Cosmetic trips. The store is always laid out perfectly so that various brands can easily be located and the selection available is tremendous! Love it!
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April 2023 by Trinidy Wonder
I love this store especially the people in it. every time I go in they make you feel so welcome and you can ask them any question and they always try to help you get the answer. what you would think a makeup store is this store has. I will always hold this ulta close to my heart because of these people in it
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March 2023 by Asha Murray
Friendly Staff you can always get a variety of products here of various skin tone choices. Shout out to Janice who was so helpful and Sharpei who was so patient. See u guys again soon.