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January 2024 by Alayna Schrettenbrunner
Such an amazing place! My parents take their dog there and recommended them. Thankfully they did, because I will never take my puppy anywhere else! It was her first time getting groomed and they were very patient and took their time with her. By the end she was playing with the other dogs and smiling. Michele was amazing!
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November 2023 by Ann Claret
Great job clipping my girls' nails. She didn't like the grinder, so Lori switched to the nail clippers when I asked her to without complaint. She was gentle and did a great job.
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June 2023 by Woody Sulzer
We returned home a few hours ago with our very frightened, poorly groomed and bleeding cat after an extremely unpleasant experience at this business. We took the cat (Nellie) there to be professionally groomed as we are unable to keep her very long and thick coat under control ourselves. We had her beautifully groomed by another area service previously, but their cat groomer was no longer with them. So my wife called Lori's and asked if they could do it. They said yes, and my wife further asked if they have experience with cats that are difficult (biting, clawing) to groom. Yes they said, we can handle that. My wife asked if they required vaccination documentation beforehand. No, just make an appointment and bring her in. So we did. Upon arrival, my wife explained what the previous groomer did (a "lion cut") and further advised them again that Nellie would probably resist any attempts at grooming her and will bite and claw. They again said they could handle it. We assumed they had the necessary safety equipment and expertise to complete the job and left Nellie in their care.A couple of hours later we received a call saying they couldn't complete the grooming and we could come and pick her up. When we walked through the door, we were met by one person holding a soaking wet Nellie in her carrier, and another (who turned out to be Lori) shouting at us about how we brought them a "feral", untamed cat for them to groom. She further shouted something about how the other woman would now have to go to the hospital due to wounds Nellie caused. All the while Nellie, caught in the middle of all this and already scared and agitated, was getting worse so I grabbed the carrier and hustled her outside leaving my wife to complete the check out process. Lori meanwhile continued to loudly assail her, including saying she was "lying" about Nellie not being feral, and that Nellie was aggressive and "should be put down." ?? Not exactly what I wanted to hear - have your pet put down because we couldn't do the job we said we could do. Shortly after leaving, we called and I got Lori on the phone (admittedly very agitated myself) and wanted an explanation as to the bleeding wounds on Nellie's back that weren't there when we left her. Lori proceeded to offer some possible reasons, and I told her I would accept her explanations for the time being, but wanted to next address her verbal abuse of my wife. At that point she hung up on me.Bottom line - $115 for a job poorly done; my wife subjected to unwarranted loud and hostile verbal abuse from the business owner; and a very frightened and hurt pet that took several hours to finally calm down when we got her home.
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May 2023 by Woody S.
We just returned home with our cat from a very unpleasant experience at this business. We took the cat (Nellie) there to be professionally groomed as we are unable to keep her very long and thick coat under control ourselves and had her beautifully groomed by another service previously. My wife called Lori's and asked if they could do it. They said yes and my wife further asked if they have experience with cats that are difficult (biting, clawing) to groom. Yes they said, we can handle that. My wife asked if any vaccination documentation was required beforehand. No, just make an appointment and bring her in. So we did. Upon arrival, my wife explained what the previous groomer did (a "lion cut") and further advised them again that Nellie will resist any attempts at grooming her and will bite and claw. They again said they could handle it. We assumed they had the necessary safety equipment and expertise to handle the job and left Nellie in their care. A couple hours later we received a call saying they couldn't complete the job and we could come and pick her up. When we walked through the door, we were met by one person holding a soaking wet Nellie in her carrier, and another (who turned out to be Lori) shouting at us about how we brought them a "feral", untamed cat for them to groom. She shouted something about how the other woman would now have to go to the hospital due to wounds Nellie caused. All the while, Nellie was scared, agitated and crying so I hustled her outside and left my wife to complete the check out process. I noticed when I got Nellie out to the car that she had two bleeding wounds on her back that were not there when we dropped her off. Inside, Lori continued to assail my wife, including saying she was "lying" about Nellie not being feral, that Nellie was aggressive and "should be put down." ??? Not exactly what I wanted to hear - you should have your pet put down because we couldn't do the job we said we could do.Bottom line - my wife was charged $115 for a half-groomed pet that was injured while in their care. Then she was subjected to unwarranted loud and hostile verbal abuse by the business owner who tried to place the blame for their inability to complete the service on us.
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May 2023 by Lauren Gardner
Was very upset when employee told me to come before 3pm on Sat and could get my senior dogs nails trimmed, but when I arrived at 2:35 the shop was closed. Left a message on phone how I felt this was very poor service especially since my 17yo doxie was very restless during car ride which is 30 min one way. Lori (owner) called me Monday morning and told me she would come to my house to trim my doxie’s nails. I agreed and she came that afternoon and trimmed both my dogs at no charge and apologized for how we were treated on Saturday. So thankful for her caring attitude and making this right. Thank you, Lori from Happy Paws?
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February 2023 by Rosemary Crespo
Amazing service They Catered to my coward dog who has been abused physically from his previous owners and they did wonderful with him I will not hesitate to take him back to them. Keep up the good work.
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December 2022 by Martha Griggs
I love this groomer!!! I have a difficult little fellow, and she (Lori) totally has him reading out of her hands.I highly recommend her.MG
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October 2022 by Tim Brown
Had our Dog nails trimed and Lori did a great job and did not have to have a appointment.
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September 2022 by Lucy Roldan
Outstanding environment for Bella and Nacho!! Lots of details. Caring!! Bella and NachoLoves to stay and be groom!!
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August 2022 by Sherry Fox
Lori did an AMAZING, gentle job on a severe neglect case with matting so bad all over her body that I cried. Lori and another of her groomers had her done in a couple of hours, absolutely transformed, and very much relieved from all the pain and constriction. I knew she would have nicks all over her since it was so extreme, and could find NOT A ONE! SHE IS A+ AND DOES MUCH FOR RESCUES THAT NO ONE KNOWS ABOUT! Absolutely top notch when it comes to the critters!
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August 2022 by Carol LoBianco
Absolutely LoVe Happy Paws ? ❤️ by Lori !!
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May 2022 by Cathy O'Neil
My sister has taken Farrah here for years and we can't say enough good things about Happy Paws by Lori.
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April 2022 by Gina Marissa
Love Happy Paws! They always do a great job.
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January 2022 by Karen Butler
So nice for dogs to not be caged! Very kind to my older Chihuahua.
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October 2021 by rich groen
Happy Paws by Lori is the best most professional most courteous kind so dog friendly she should have 10 Stars I would not take my pup anywhere else I would recommend her to everyone and have recommended her to everyone I know