1st Class Cigar Humidors is highly regarded for its excellent customer service and quality products. Customers frequently praise the knowledgeable and helpful staff, especially highlighting Joyce, who provides detailed configuration tips and guidance to ensure customers feel confident in their purchases. Many reviews mention the professionalism and friendliness of the staff, making the buying experience pleasant and stress-free. The company offers a wide range of humidors, including cigar humidors, humidor cabinets, electric humidors, and big humidors, suitable for both personal collection and business needs. Customers appreciate the quality of the products, noting that even when items are on backorder, communication remains strong and delivery is timely. Several reviews mention receiving their orders in perfect condition, with some products arriving sooner than expected despite shipping delays. The prices are also considered very competitive, with customers finding good bargains compared to other sites. Overall, 1st Class Cigar Humidors is praised for its honesty, professionalism, and commitment to customer satisfaction, making it a trusted choice for anyone looking to buy premium cigar storage solutions and accessories.
Great customer service. Bought a humidor and came damaged from the factory. Talked to Trina sent pictures and had a replacement within 10 days Great job Trina. Thank you Brian L
June 2025
The customer service the Price and Packaging, all together are absolutely outstanding. Great website and excellent selection.
December 2024
We had a small issue with shipping. Joyce solved our problem quickly and much to our satisfaction. Great customer service!
