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December 2023 by Lourdes Castellanos
My experience with American Best at Deerfield Beach was spectacular!!!.Naty, tech, very professional, courteous and super smiling.Thanks for your help!!!!
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November 2023 by Claudia Okubo
I was there on Nov 27th at 4:40pm in Deerfield American Best/FL to purchase a new glass to me and there was a lady “Nati” her name, and I don’t know if she had a bad day or didn’t like me for any reason. She was very rude with me, very unpolite, unfriendly. I understood I couldn’t make my low prescription without a doctor, and the guy was there was extremely friendly, nice and wellcome. He always help me for any question I had. Also the doctor was so kindly, professional and polite. Before I pay, I asked her if I have 10% off and immediately she said NO… she should know that the company offers member a discount. And always when I talked to her she turn her face to make a bad face. For that reason I’m done with American Best and I’ll say to everyone how badly I was treated. I’ll put a review on Google because this kind of behavior should not exist in any establishment.
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November 2023 by Priscila Oliveira
everybody deserve a second chance.After my review, the Deerfield store called me to apologize and reschedule my appointment. I accept and me and my family was treated very well. thanks to Deerfield store. It was very good to know that you guys really listen the customers
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November 2023 by Myles Daniel
Firstly, I'd like to say the staff is friendly but a bit difficult to communicate with in English.The ridiculously low membership price is hard to believe. But the trouble began with me when I returned 6 months into my membership period because my contacts weren't fitting properly.The office staff really didn't understand why I was returning and it felt like they were trying to weed me out from seeing the doctor. But I did get to see him and he was kind, helpful and suggested my vision changed. He offered me a new set of sample contacts to try with the changed prescription however they didn't keep contacts in stock at their store.So the doctor ordered the sample contact set and I was informed it would take up to 2 weeks to arrive.So I waited 2 weeks with the old fuzzy and uncomfortable contacts in my eyes.Unfortunately the new set never came. When I followed up after 2 weeks, the staff told me the sample set may take up to 65 days to arrive due to back order issues.So there you have it.... I guess you get what you pay for. I have no choice but to start all over again with a new optometrist that isn't apart of these discount membership clubs and maintains stock of trial contacts at the office.
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November 2023 by Alejandra Rios Reyes
The Best, at America's Best! Naty and Hamler attended me very well. I had an issue with a pair of glasses I purchased, and they got everything taken care of for me. Thank you so much! God Bless you both in Jesus' name, Amen! ?✝️
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November 2023 by Nicole Cooper
Yesterday, 11/3/23, I called America's Best, I needed to get my contacts asap. I spoke to Naty. OMG! may I just say, she was fantastic!!! Double checked my script with me, went to go see if they were in stock, they were... I said I was on my way, I walked in and she remembered my name and addressed me as soon as I walked in the door! She had me in and out in maybe 5 minutes... Well done! Amazing customer service! Beautiful smile and so sweet! Thank you Naty!!!
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November 2023 by Truth Time2112
Upon entering I was greeted nicely.I was with my brother who had been to Americas Best but a different location. We filled out the info sheet n waited for Doctor. He was great. Very smooth. The eye tests were done with ease by Doctor. After we met Nety to go over frames n follow up.Nety was very helpful directing me throughout the process.I got 2 nice frames. Now we wait for them to arrive. Admittedly, I was nervous. But my brother forced me to meet him. And I'm glad Now bc in 7-14 days I'll see better close up.Thanks Nety & Crew at the Deerfield Beach Location.
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September 2023 by Lauren Holmes
Naty was a wonderful help while I looked for new glasses today. I was very appreciative of her patience and attentiveness. She had an upbeat positive attitude. She was also very thorough with explaining my insurance benefits. She made great recommendations and answered all of my questions. I will definitely return.
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September 2023 by Ted Smith
My salesman was Hamlin. This young man is a fine representative for America's Best. He was courteous and knowledgeable. If I had a business, I'd hire him. Hamlin will generate repeat customers.
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August 2023 by Joshua Berrios
Naty was amazing! She helped figure out a wonderful style that fit my face. She was kind and sweet and very genuine! Thank you. Great Experience tonight. Friendly, helpful, and knowledgeable staff and a great Doctor. Would definately recommend.
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July 2023 by Shay
Everyone at our American's Best in Deerfield Beach is so helpful.. But Hamhler was so incredibly awesome. My daughter and I were talking about him after our visit he was just a great person made her visit so much more amazing! Recommend 10/10
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July 2023 by Tresa Anderson
My family had an exceptional visit at America’s Best. We had 4 eye exams, and three of us ordered glasses. Kayla guided us through the insurance process, and helped us each select and order our glasses. We highly recommend this location. The professionalism and service is second to none.
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July 2023 by Paul Anderson
Everyone was professional and knowledgeable. Very pleasant atmosphere. Dr Farahvashi was excellent. Kayla was exceptionally thorough and kind. She took time to explain my options and answered all my questions. Highly recommend this establishment.
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June 2023 by Ariel Machado
This place is the best! I’ve tried a lot of different eye exam/glasses locations and this one is the best. The staff is super friendly and helpful, the doctors really take their time with administering the exam and explain everything. They have a great selection of frame styles and gave me plenty of time to pick the ones that felt just right. And when I came to pick them up with my finished prescription lenses, they took the time to make sure they fit perfectly. I will definitely be going back there for all my future eye exams and glasses purchases.
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June 2023 by Luminescent Lily
This place is the best! I’ve tried a lot of different eye exam/glasses locations and this one is the best. The staff is super friendly and helpful, the doctors really take their time with administering the exam and explain everything. They have a great selection of frame styles and gave me plenty of time to pick the ones that felt just right. And when I came to pick them up with my finished prescription lenses, they took the time to make sure they fit perfectly. I will definitely be going back there for all my future eye exams and glasses purchases.
