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December 2024 by Paul Vernon
Rigoberto Diaz and Mira work at this branch and they are awesome.
Both very competent and understanding
Helped us out of an issue with another bank that is not associated with Chase.
Will only use this branch from now on.
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September 2024 by Rafael Calero
If you enjoy wasting your time, seat on their coach while lot of staff is behind their desk doing nothing. This is the bank for you. They will tell a few times, I’ll be right there with you, just to let you know they are pretty aware of your presence so you don’t feel abandoned.
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July 2024 by Farah Suzette Laguerre
Worst customer service
I wait for 2hours there no one come and serve me
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June 2024 by Joselynn Dingle
My account been messed up for weeks ! No one can fix the problem ! So sad
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February 2024 by Gary Juidiciani
Worst bank ever they work are a snails pace with smug attitudes. I asked for large bills and they gave me small. When I went back in to have them correct it, they didn't say sorry, but with a go screw yourself, SMILE on her face said no and could care less. For the love of God, learn some emotional intelligence!!!!
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February 2024 by Ag Pierre
Worst branch to open account bad customer service ever they’re rude and terrible
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January 2024 by Johanna Jones
Parking lot sucks. Can only drive in one way, spits you onto one way major road going wrong way. Are drive up atms illegal in florida or something? Sidewalks/steps blocked by ill placed railings. Totally inconvenient. Whoever designed this should be ashamed.
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January 2024 by Bill Sandre
friendly staff , great service .. good bank
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January 2024 by Karen Muenzenmaier
one of the few banks that still have a drive through. I will go out of my way to drive here even though I have a Chase bank right next to my house but they took out drive through 😡
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January 2023 by Yuriy Ledyashov
Modern building and very convenient location
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January 2023 by inayacherine Nora
I personally wanted to thank Mr Antonio Marquez who works there as a manager because he helped me today he was so nice and he took the time to solve my problem 😉 thanks a lot I truly appreciate his help 👍
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January 2023 by Omar Lara
Wanted to say what a great and amazing experience I had today at the Chase Bank the bank supervisor Antonio Marquez help me and answered all my questions that I had today thank you so much Mr Marquez for your professionalism and your kindness.
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January 2023 by jeffrey jordan
(( worst experience ever )) !!!!!
I just wanna say how disappointed I was with my service today.
Antonio Marquez ( lead associate Operations )
seemed to be training a new employee and not in a good mood
I am a General manager for Playa bowls and I've been placed in Deerfield for a few months.
The Teller ( pleasant Hispanic woman) called me up and I presented my two deposits.
Antonio walked over and said :
" we don't accept commercial deposits from the inside "
" you're people know to use the night drop "
I told Antonio I've never.... ever been told that I couldn't come inside to drop off my deposits!!. Even if he was trying to say I wouldn't be able to receive the slips ( that would have been fine )
Antonio was saying, I'm required to use the night drop only for Playa bowls.
I don't feel comfortable doing that without the deposit bags that can be sealed..
Ok... I'm done with my rant...
Antonio needs to work on his service skills,
If I made him work a little harder
( that's tough)
I would like someone to call me and explain why I'm not allowed to drop off deposits inside?..
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January 2023 by Joseph Vitale
So in this Branch you have to make an appointment to open up a new account because they're still using covid. Meanwhile it was 4:20 and the place closed at 5:00. there was two employees that were not helping anybody and the whole Bank was completely empty
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January 2023 by Andres Harreguy
It could be cleaner . Floor needs a power wash , machines need regular cleaning . Specially now that we know more about virus spreading . If that change I sure give them 5 stars
