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January 2024 by Black Orchid
Please tell the Rude Balding Old Asian Lady when a customer hands her something not to toss it back at her over the counter whether it is ID or Cash!
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January 2024 by Richard Fortune
Pharmacy is a nightmare. Stay away
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January 2024 by A Gonzalez
Pharmacy department is the WORST here. Customer service?!! ABSOLUTELY NONE shown/practiced here towards customers. Take your prescription elsewhere and don’t waste your time with pharmacists/techs that aren’t there to actually help but just there for a paycheck SMH.God Bless.
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November 2023 by cheryl meyer
I transferred 7 prescriptions to this location and am extremely disappointed with my first experience. Customer service at the pharmacy was rude, I was given incorrect information and received no help at all with resolving the problems that never should have existed. Very disappointed
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September 2023 by Frank
One pharmacy staff employee in particular was beyond disrespectful and rude to say the least. You’re welcome to contact me for the full story.Aside from this. You have a great employee. Marissa. Who took over the incident with no hesitation.Marissa was very professional and cared about her customer. I hope this store realizes how valuable Marissa’s is to CVS. She is the only reason why I didn’t switch to a competitor.
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September 2023 by Pierrette Ratinaud
I was greeted in a caring, positive manner. I was asked if I needed help. Overall great store to shop in.
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August 2023 by Deb S.
Went to fill a non insured prescription and it was $100 more ( $30 vs $130) than in my grocery store pharmacy. How exactly do they get away with this?
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August 2023 by Tina Karoe
CVS store #3961 has the most excellent customer service. Great employees. The store is really clean. Everything was in stock and the prices were not bad. The 3 employees who worked on August 4 2023 ( Morning shift) are awesome.
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August 2023 by Judith Barcel
The pharmacist and pharmacy department truly cared about me!! They listened and helped me when other pharmacists were just not patient friendly. This place is how customer service should be!!
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July 2023 by Fabi
I enjoyed shopping at this CVS location. Marie was very sweet and provided great customer service. Only concern is there were some items that were out of stock. Hopefully they will restock more soon.5/5
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June 2023 by Pedro P.
This is a general review for this store's pharmacy and every other single CVS pharmacy I had the displeasure of going to in the last 10 years! Pharmacy staff is generally flat out RUDE. Period! Whatever happened to Service Excellence in America?! Or, at least, CVS, invest a little bit on training. Or, yet, be more strict at recruiting! Hire people that enjoy working with the public, or, at least, that have the minimum concept of good manners! Taking my business elsewhere!
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May 2023 by Ned Petrucci
Occasionally you're helped in the pharmacies throughout the state by exceptional individual that should be recognized..That acknowledgment should be given to Marisa Tarantino..." Calm in chaos"She was very patient, thorough ,kind and a willingness to help.CVS management.. Marisa is a gem on your payroll - be kind to her as she's a real good example for everybody else..
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April 2023 by Bill S.
Just horrible. They callI get a voicemail that prescription is ready I go 2 hrs later Not filled This has happened more than once. Just poor customer service and no organization skillsI leaving cvs out today and going to Walgreens across the road This is ridiculous.
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February 2023 by Mari
We had a lovely experience today. The moment we walked in, Gregory cheerfully welcomed us into the store and proceeded to direct us to the items we needed. He helped us carry the waters for us. He was delightful and we will return to shop here! TY
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February 2023 by M J
Called in for my prescription that was sent via text that it was ready for pickup. I called in because i was told it would be delivered. No delivery. Any how Brunette girl in the back is on the phone talking disrespectful to me as if she was a man. I speed up to the cvs to have said what was said over the phone to my face not realizing it was a woman. As I knew would happen she was on church mouse talking with the store manager Noah. BTW he doesnt deserve to have to represent disgusting ppl that work in the pharmacy he was very professional. Somehow magically my prescription was ended up being ready. Just stay away from this CVS unless u wanted to be judge and disrespected over medicine. Still not sure how some are even qualified for the position (pharmacy).
