-
April 2024 by Heather Piasek
Went in just to browse and left with some fish and live plants for my tank. The 2 employee's that helped me, they were awesome. Will definitely be shopping there from now on.
-
April 2024 by sherry greenwald
I want to thank ERIC, again! Everything you suggested for my sweet dog is a hit! The time you spent explaining different items was a great help!
-
March 2024 by Kimberly Sebastian
I just love the staff, they know us and always make my old girl feel special. GG loves it there too!
-
August 2023 by Zanteria Rose
I went to get dog food for my small dog per usual here at this specific location . I guess there is a new store manager Name Christian With Tattos . He Was Very Rude , Has A very Slick Mouth As A Man . Disrespected Me & My Mom . “ Saying We Do Not Get Respect ,Respect Is Earned & We Do Not Deserve Royal Treatment” I Can See Because He Didn’t Even Greet Us when we Walked In . He just stared at us . Im Not Sure What Kind Of Day He Was Having But Customer Service Is Lacked !! ive Never Experienced Such Poor Service At This Location And I Dont Think I Will Be Going Back . I Have The Full Recording As Well & I Will Be Contacting Corporate because this is unacceptable. I didn’t even purchase my items I was so disgusted .
-
August 2023 by JP Murphy
They price match if you ask. I had seen an item on Amazon priced significantly lower and they matched that price. Very friendly and knowledgeable staff.
-
August 2023 by Aman Singh
So I go to buy feeder goldfish but before I went, I called to see if there were any available. I spoke to a person and they said they got them in and they would put the fish in so give them about an hour so that they can get acclimated to the water. I went into the store 1hr 40 minutes later and they just told me they just put the bag in. They told me to wait 30 minutes for the fish to get acclimated to the temperature of the tank. I drove 20 minutes to get to this place just to be told that I cannot buy any because they just put the bag in about 10 minutes ago. Lost my business……..
-
June 2023 by Avenice Thompson
Very friendly team, knowledgeable and helpful. Great advice and not all about selling their products but more about ensuring you get what's best for you and your pet.
-
June 2023 by Madelyn Cavalcante
Carolina should not provide unsolicited advice that was not asked for in regards to the care with my cats. To be told vets are not nutritionist and questioned on ensuring my cats hydration and care, it came off as pretentious instead of being helpful. Don't give advice unless you're asked. She came off rude and judgmental versus helpful. I'll be ordering my food online going forward.
-
June 2023 by Jana Miles
The staff is very kind and I love their self bathing station. The facilities are always clean and in good working order.
-
June 2023 by Jonathan M.
The customer service here with solid. It's a pretty awesome place to take your kids if they have an interest for animals. We also got pretty cool dog treats for our little puppy.
-
March 2023 by Laura Harvey
A huge shout-out and mega thank you to Brittany at the Deerfield Beach store. I desperately needed help with a crate purchase for my mother’s cat who has major behavioral issues. Brittany was so patient and kind; she truly helped me above and beyond. I’ve had cats my whole life, but I’ve never had anything like what I’m experiencing. I think mom’s cat is as sad as I am with mom's Dementia. In one shopping trip, I purchased the crate and all the items I needed for the inside. It’s day two and I’m finally able to sit down and write this review. I’m so happy with Pet Supermarket for being there in my hour of need, and I’m so grateful to Brittany for her wonderful knowledge and incredible kindness. Pet Supermarket is very lucky to have Brittany in their employ. Thank you so much!
-
March 2023 by Stephen Shebes
I used the self service pet wash. A 70 pound Siberian Husky is always a challenge to bathe. We both ended up soaking wet because I didn’t see the water resistant apron that I was supposed to use. If you have the patience for self serve then I would recommend it. Affordable and convenient
-
January 2023 by Lesley C.
I love this pet supermarket! All the employees here are so nice and helpful. The manager Ashley is so sweet, she helped me trim my rabbit Winnie's nails and I am so thankful for her. Winnie is a happy girl again. Thank you!
-
January 2023 by Donna P
I had the pleasure of shopping with the Store Manager, Ashley, a couple weeks ago. She was outstanding! Ashley is very knowledgeable and friendly. I adopted kittens for the first time and she made the experience absolutely wonderful. She was also very kind to my children. I appreciate her patience and assistance!
-
December 2022 by Anne T
I had the pleasure of shopping with the Store Manager, Ashley, a couple weeks ago. She was outstanding! Ashley is very knowledgeable and friendly. I adopted kittens for the first time and she made the experience absolutely wonderful. She was also very kind to my children. I appreciate her patience and assistance!
