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January 2024 by Joe Cavarretta
I have had a wonderful time here at Public Storage. Jamie has ALWAYS been super courteous and helpful. She has a perpetual smile and really enjoys helping others. No better place to store!!
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January 2024 by Tony Valentine
Jaime helped me out and was amazing. From the moment I walked in Jaime was professional and knew her stuff. She even helped me get signed in on the app when it wasn't working. You definitely have an assett and need to make her a part of the management
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December 2023 by K C.
Great on site service by Jamie and easy to navigate app and website. She suggested perfect size unit for my needs and saved me money by having me reserve in advance online.
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December 2023 by marcos Giorgi
The attendant Jaime was very attentive, a great attendant, congratulations on the service provided, she was the best. I am very happy to do business with Public Storage of Deerfield Beach
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November 2023 by Ahlam Rodriguez
I really wish I could give you 0 stars! This has to be the worst storage company we’ve used in our lives. They raise the price as many times as they wish without notice or option, they have tons of hidden monthly fees and on top of that the restrooms are always closed, nobody seems to work here and whoever I’ve seen is lacking everything a customer service person should offer. Also, we are currently paying around $300 dollars and when moving out we had to do the moving with tiny little trolleys since these people had all 3 moving carts locked in the reception…. Cmon guys, I’m already paying more than what I can afford and on top of that I can’t use the restroom, nor the trash can nor a freaking moving cart???? PATHETIC! This place should close down and never open to the public again, totally pathetic. IM LEAVING AND NEVER COMING BACK NEVER RECOMMENDING EITHER
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November 2023 by RUBEN RIVERA
Went on the web and found this location by way of a friend's recomendation. They were offering a great price for the space I wanted to rent. Jamie the Associate at the site confirmed the price and then went on to explain in detail everything I needed to know regarding tbe rental. I found her to be very courteous, engaging and professional. The location was clean, well lit and secure. I would highly recommend this location.
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November 2023 by Kevin Swill
Jamie was spectacular in assisting me today. She was working under tough conditions (no airconditioning) but still handled my situation with grace and professionalism
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November 2023 by CHRISTOPHER GONZALEZ
Rented a much needed space last week. Jaime at the counter was the best! She took the time to explain everything and even helped me pick a unit best fit for my needs. She made this stressful process seamless and easy for me. I even had someone else rent a unit cause she was just awesome!!! You really need more people like her at all your locations.
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October 2023 by Greg O.
Horrible Rates Bad Customer Service Not Pleased! there's no dollys available either office is usually closed with no help available
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October 2023 by J N.
Poor Customer Service I rented a unit on the 4th floor was unable to get assistance , The office appears to be closed more than its open they keep raising the amount of the unit when i asked the main office to use the public restroom and she said that they no longer allow customers to use restrooms because customers abuse them they are permanently locked!! I will be filing a complaint with Deerfield code enforcement, when I went to close my storage unit the girl stated that I had to go back to my unit and place the key on the floor when she was going up her self to check the unit she could of taken the key at the front desk but she insisted I do it instead this is the not customer service I expected from a very large company and I will not be using it ever again also was issued a threatening text message and email that I was 2 mins late to leave the facility and would fine me if done again
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October 2023 by Phillipe Cunha
We had an issue with payment, Jamie was the name of the person who helped us. She was able to explain everything easily and made sure we understood exactly what happened. She also led us to our storage and answered any inquiries we had. Truly exceptional service!!
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October 2023 by dionella hassett Mendez
Jamie, the manager is a game changer. She alone made the experience flawless and incredibly simple. Great facility and very clean. Highly recommend
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October 2023 by Patti S.
The process started with on line booking that was seamless! I then called the facility to ask a few questions and confirm some details. There was no answer and had to to leave a message.. but, within a 1/2 hour my call was returned! I went to the facility before the move to make sure that I was able to get into the gate and find my assigned locker. I walked in and there was the manager Jaime!!! She is a gem! I had the app downloaded.. and she showed me how to use the app- so I could get through all the security doors/gates via my phone! She also walked me to my storage unit opened it and installed the lock! Hats off to Jaime for showing real customer service! I would recommend this secure storage facility and Jaime to anyone!!
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September 2023 by Dionella H.
Jamie the manager at this facility makes this place "The Storage" of choice. She made the experience go flawless. The facility is also very clean and fairly new. Highly recommend it!
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September 2023 by Nicollas Figueiredo
Amazing interaction with Jamie! She was super attentive, friendly and welcoming. Would definitely recommend renting here. Giver her a raise ✨??
